MPIKC Times

MPI - Kansas City Chapter

PRESIDENT'S MESSAGE
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Greetings KCMPI Members!

On February 14, you should have received an email from Brad Shanklin (membersurvey@mpiweb.ccsend.com) of MPI HQ inviting you to complete a quick membership survey. If you do not see it, please be sure to check your filter folders.

This membership survey is very important to KCMPI as it not only rates your satisfaction with MPI, but also with our Chapter. Based on how we score as a Chapter, KCMPI will not only receive incentives in the form of scholarships, free WEC registrations and more, but it also translates into more money in our Chapter budget. KCMPI receives an added portion of the member rebate based on our educational content scores on this survey.

So we need you to tell KCMPI that you think it is a 10! Please take a few minutes to look in your emails and complete the survey. Note this survey link is unique to each members, so if you have deleted or lost the email, please let me know so that we can have the information resent to you.

As much as we’d love to be all 10s, the KCMPI Board of Directors really wants you to be honest in your feedback. If there is an area that needs improvement, please let us know! We appreciate you taking the time to respond to this survey!






Tricia Clement, CMP
KCMPI Chapter President, 2013-2014

Tricia Headshot 13-14 

 
EDITOR'S NOTES
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Happy New Year and Happy Valentine’s Day to all!

The start of the year always brings hope – for new beginnings, new jobs, new relationships, new goals, new dreams, new opportunities and new projects. The New Year is also a time for reflection on how to maintain and improve from the past year’s successes.

Your KCMPI Communications Team is excited to bring you the very first 2014 issue of The KCMPI Times, which is overflowing with "News." A variety of information fills this newsletter – from upcoming event information to MPI HQ’s latest Meetings Commercial video, new moms to new jobs, surveys to new forms, and much more. Mrs. Katie Steel Danner, director of the Missouri Division of Tourism, writes about the next buzz word: "bleisuring." I guarantee, there will be at least one piece of information in this issue that will be valuable to you either personally or professionally.

The "Meetings Move Us Forward" video is MPI’s initiative to educate the world that meeting face to face allows us to forge new connections and develop partnerships. In our business world, nothing can replace being able to shake one’s hand and look them in the eye after a meeting or share a meal during an event. The personal touches that virtual meetings do not offer.

Tweet it, LinkedIn it, Facebook it ... The KCMPI Times information is meant to be shared.

Hope you find something in this issue that will bring you great blessings in 2014!

Cheers to a Happy "New" Year!


 







Maria R. Davis, CMP
Director, Meetings and Partner Relations
Missouri REALTORS
maria@morealtor.com
 
Camden on the Lake - Toad Cove Entertainment Complex
AWARDS & RECOGNITION
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 12/17/2013  –  2013-2014 Mid-Year Retreat

Host Venue
Chase Suite Hotels
Contact: Tiana Gatewood
Ph: (913) 491-1377

12/3/2013  –  2013/2014 December Education

Host Venue
Embassy Suites KCI
Contact: Debera Nichols
Ph: (816) 891-7788

Mary Kay Keating
Contact: Mary Kay Keating
Ph: (913) 825-0558

1/23/2014  –  After Five Event

Host Venue
Bitterman Family Confections
Contact: Pat McBee 
Ph: (816) 531-3107 ext. 109 (direct)  |  (800) 53-CANDY (22639)

 

 
EVENTS: Recap
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On Jan. 23, Bitterman Family Confections hosted KCMPI's After Five event.
Members and friends gathered at Bitterman's candy store and vintage market. Networking and shopping were enjoyed by all at this unique and non-traditional venue. Many of us were able to get a jump on the holidays and purchase our Valentine gifts with the special discount offered by the store. It was fun seeing its huge candy selection, many that remind you of a blast from the past.

Guests also enjoyed a candy buffet and participated in a candy history trivia game. But the true competitive spirit of attendees was displayed during the bubble gum blowing contest. After several rounds, some guests were able to blow a bubble inside a bubble – who knew this group possessed such skill and dexterity!

Our hostess, Leslie Bitterman, gave information about the rich history of the company and how the store and market can be used as a different and unique venue for your family, corporate and other special events. In addition, she shared a variety of candy ideas available for all types of events and gifts. They also will work with you to design a variety of candy packages in all price ranges. Visit their website at www.bittermancandy.com or stop by the store for a stroll through the past, a sweet treat and ... to learn to blow a bubble inside a bubble.

To book your next event, contact: 
Pat McBee/Eye Candy Store Manager/Sales
BITTERMAN FAMILY CONFECTIONS
3107 Gillham Road  |  Kansas City, MO | 64109
(816) 531-3107 ext. 109 (direct)  |  (800) 53-CANDY (22639)

 
EVENTS: Upcoming
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This is your chance to be a part of one of the most talked about events of the year.

Last year’s event was a huge success drawing 30 hospitality vendors and more than 160 planner attendees. Great connections were made in 2013, so make sure you are at the 2014 Catering and Restaurant Showcase on April 2 to meet the movers and shakers in the industry and get a taste of their food and services!

 

 

 
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KCMPI March 10, 2014 | Sheraton Overland Park
Registration 11-11:30 a.m. 
     Program 11:30-1 p.m.

Words with Friends ... Legal Words, That is!
 
Presented by renowned hospitality lawyer Barbara Dunn, Esq.

What's on your radar when it comes to vendor contracts? Are you informed about the latest issues and trends affecting hotel and other contracts? Do you know the best language to avoid problems? 

Join KCMPI's past presidents for an interactive and informative program on today's hottest contract issues, looking at contracts from the suppliers, as well as the meeting professional's perspective. 

Topics that will be addressed: What is and what is not legally required in a contract; types of concessions that prove to be a win-win for both the meeting professional and the supplier; and steps to take when a contract term is not kept by one side or the other. Additional items to be covered: lowest rate clauses, attrition, cancellation, force majeure, hotel clauses and disputes, and master service agreements.  

The lawyer is in: What questions would you ask an expert hospitality industry attorney in an open and sharing environment? Bring your questions; this is your opportunity to learn from the best!

~Presented by your KCMPI Past Presidents~
 
CAREER DEVELOPMENT OPPORTUNITIES
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DALLAS, TX and ALEXANDRIA, VA, December 18, 2013 — The Global Business Travel Association (GBTA) and Meeting Professionals International (MPI) announced today that they have joined forces to create the new CMM Designation Program, the business standard of excellence for meeting and travel professionals. The program, which is the first and only collaborative designation for meeting and travel professionals, features an intensive business management study program led by highly esteemed university professors from renowned business schools.

Together, GBTA and MPI designed the CMM Designation Program to help meeting and travel professionals strengthen their business acumen and advance their careers. Participants will learn critical business skills, such as risk mitigation, business analytics and compliance, strategic negotiation and more. The program is an evolution of the prestigious Certificate in Meeting Management program created by MPI in the mid-1990s and pays homage to the highly regarded CMM designation.

"We are pleased to offer the new CMM Designation Program in partnership with GBTA to meeting and travel professionals around the world," said Paul Van Deventer, president and CEO of MPI. "Over the past year, MPI has been transforming in order to better serve our members and part of this transformation involved taking the Certificate in Meeting Management program to the next level. CMM has been a revered designation within the meeting and event industry for some time, and we believe the value CMM has established will translate well within the travel industry and as a standalone trademark."

The development of the new CMM Designation Program originated when GBTA and MPI formed a limited liability company (LLC) and developed an executive steering committee tasked with creating the leading global business management education program for the meeting and travel industries.

"GBTA is pleased to join forces with MPI to offer this new program that will quickly become the business standard of excellence for both meeting and travel professionals," said Michael W. McCormick, executive director and COO of GBTA. "The new CMM Designation Program with MPI will offer our collective members the opportunity to learn new skills and grow their careers."

Path to Designation

To achieve the new designation, participants must complete three distinct phases. Phase 1 includes 3.5 days of rigorous onsite business education sessions administered by university professors. It also requires participation in two self-led webinars.

During phase 2 of the program, participants must attend a one-day boot camp at which they will partake in either meeting- or travel-focused sessions taught by industry-leading subject matter experts. The boot camps will initially be offered annually during both GBTA and MPI conventions. The third phase involves the development of an independent work-based project. Thereafter, program participants are granted the CMM designation.

While continuing education credits are not required to maintain the designation, existing and new CMM holders are encouraged to attend CMM conclaves hosted by both GBTA and MPI annually starting in 2014. At the conclaves, new CMM holders join the outstanding community of CMM leaders to refresh their business skills, network and become part of the CMM legacy.

With the launch of this new program, all current CMM designations will continue to be supported by MPI and now by GBTA as well. As such, professionals that achieved the former Certificate in Meeting Management designation will retain the CMM designation.

"Our combined vision was to evolve CMM to mean more than a certificate for meeting professionals, so it is no longer defined as an acronym. CMM is now a designation for distinguished meeting and travel professionals with business excellence," explains Van Deventer.

GBTA and MPI will publish detailed program information and the full schedule of offerings in January 2014. In the meantime, visit www.mpiweb.org/CMM to learn more or to register interest.

Frequently Asked Questions

 1. What is the new CMM Designation Program?

Developed jointly by GBTA and MPI, the CMM Designation Program is a three-phased, comprehensive business education program designed for meeting and travel professionals and includes an intensive business management core program led by highly esteemed university professors from renowned business schools.

The program is an evolution of the prestigious Certificate in Meeting Management program created by MPI in the mid-1990s and pays homage to the highly regarded CMM designation.

2. What does CMM stand for? Does CMM still stand for Certificate in Meeting Management?

CMM is not an acronym, but rather a standalone trademark that represents the premier designation for distinguished meeting and travel professionals with business excellence.

CMM is the business standard of excellence for meeting and travel professionals. Offered jointly by GBTA and MPI, it is the first and only collaborative designation for meeting and travel professionals.

3. What is the process for obtaining the new CMM designation?

Professionals must complete three distinct phases of the program to achieve the new CMM designation.

Phase 1 – Participate in 3.5 days of rigorous onsite business education sessions administered by university professors. It also requires participation in two self-led webinars.

Phase 2 – Attend a one-day boot camp with either meeting- or travel-focused sessions taught by industry-leading subject matter experts. The boot camps will initially be offered annually during both GBTA and MPI conferences.

Phase 3 – Develop an independent work-based project.

Thereafter, program participants are granted the CMM designation from both GBTA and MPI.

 4. How does the new CMM Designation Program differ from the Certificate in Meeting Management (CMM) Program?

Certificate in Meeting Management Program

CMM Designation Program

 

? Offered by MPI.

 

? Designed for meeting professionals only.

 

? Application with criteria for acceptance.

 

? Participation in 5.5 day onsite education program focused on meeting management.

 

? Must receive passing scores on both an online essay examination and a newly created business plan.

 

 

? Offered jointly by GBTA and MPI.

 

? Designed for both meeting and travel professionals.

 

? No application; participants self-select based on suggested target audience.

 

? Participation in 3.5 day onsite business education program, webinars and a one-day meeting- or travel-focused boot camp.

 

? Must develop an independent work-based project.

 

 

5. Will MPI continue to offer the Certificate in Meeting Management (CMM) Program?

No. The Certificate in Meeting Management program has evolved into the new CMM Designation Program.

6. How is the new CMM Designation Program different from GBTA’s Global Leadership    Professional (GLP) Program?

The GLP and CMM are both designations that experienced professionals can earn to demonstrate their expertise and show their dedication to continued professional development. These two designations do differ, however, and it’s important to select the one that meets your needs.

The CMM program will teach you how to perform managerial functions, such as process improvement, data forecasting and accounting. Skills will be taught as they relate specifically to the business travel and meetings industries. In the final stage of the program, you will address a specific challenge that you face in your current role as an opportunity for hands-on learning. The CMM program is most appropriate for those who want to learn specific ways to lead effectively in the travel and meetings industries.

The GLP program will allow you to lead strategically by helping you hone your performance of managerial functions to improve as a leader. The skills that it imparts prepare you for executive-level career advancement in any industry. The GLP program is appropriate for individuals who would like tolearn broader strategies that are necessary for executive level career advancement in any area of business.

As part of the joint effort, GBTA has made the GLP Program available to all MPI members at a discounted rate.

7. What will participants get out of the new CMM Designation Program?

Participants will learn critical business skills such as risk mitigation, business analytics and compliance, strategic negotiation and more. During the program, participants will:

? Develop a data analytic strategy to measure and report on the business performance of your meeting or meetings portfolio.

? Explore communication strategies to better explain to stakeholders the value of aligning business goals and meeting(s) objectives.

? Gain exposure to financial statements and how business transactions affect organizational decision-making.

? Discuss the basics of building a budget, then analyze the difference between actual results and budgeted performance.

? Identify how to apply best practices to mitigate risk and limit liability through legal or contractual avenues.

? Apply a deeper understanding of strategic negotiation and sourcing to influence outcomes and impact the cost, quality, and performance of your meeting(s).

? Explore new models for optimizing process improvement and policy/regulatory compliance.

? Gain insight into personal management styles and the skills necessary to be successful when managing teams, suppliers and outsourced services.

? Demonstrate leadership in change management through creation and analysis of a work-based case project.

 8. What are the benefits of participating in the new CMM Designation Program?

GBTA and MPI designed the CMM Designation Program to help meeting and travel professionals strengthen their business acumen and advance their careers. Accordingly, both GBTA and MPI will also host CMM Conclaves annually starting in 2014 for existing and new CMM holders. At the conclaves, new CMM holders join the outstanding community of CMM leaders to refresh their business skills, network and become part of the CMM legacy.

9. How does the new CMM Designation Program affect current CMM holders? What happens to the CMM designations obtained in 2013 and earlier?

All current CMM designations will continue to be supported by MPI and now by GBTA as well. Therefore, professionals that achieved the former Certificate in Meeting Management designation will retain the CMM designation.

 10. Why are GBTA and MPI partnering on this program?

GBTA and MPI joined forces in October 2012 with the goal of creating the leading global business education program for the meeting and travel industries. Thereafter, the two associations formed a limited liability company (LLC) and developed an executive steering committee for this program. In addition, a GBTA/MPI Joint Education Advisory Committee was formed to recommend models and content for this program.

11. Why did GBTA choose to work with MPI over other associations or organizations?

This is the first and only broad association partnership that GBTA has entered into since forming the GBTA Academy. GBTA believes MPI is the right partner to reach the meeting industry and marketplace.

12. Why did MPI choose to work with GBTA over other associations or organizations?

MPI believes GBTA represents the best partner for bringing together the meeting and travel industries, and that the GBTA Academy is well-suited to co-manage the program with MPI.

13. Where can I find more information? When is the first program scheduled?

GBTA and MPI will publish detailed program information and the first joint offering in January 2014. In the meantime, visit www.mpiweb.org/CMM to learn more or to register interest.

14. What are the criteria for participating in the new CMM Designation Program?

The new CMM Designation Program does not have an application process with outlined criteria. The program has been designed so that interested participants may self-determine whether to participate based on the program overview and suggested target audience.

15. What will it cost to participate in the new CMM Designation Program? Are there any sponsors?

GBTA and MPI will publish detailed program information including pricing and sponsorship details in January 2014 at www.mpiweb.org/CMM.

16. Who may I contact for questions about the new CMM Designation Program?

We encourage you to visitwww.mpiweb.org/CMM to learn more. If you have additional questions, please contact Christine Perry at MPI at cmm@mpiweb.org or Matt Konetschni at GBTA at mkonetschni@gbta.org.

 About GBTA

The Global Business Travel Association (GBTA) is the world’s premier business travel and meetings organization. Collectively, GBTA’s 6,000-plus members manage over $340 billion of global business travel and meetings expenditures annually. GBTA provides its network of 21,000 business and government travel and meetings managers, as well as travel service providers, with networking events, news, education and professional development, research, and advocacy. For more information, visit gbta.org.

About MPI

Meeting Professionals International (MPI) is the largest and most vibrant global meeting and event industry association. The organization helps its members thrive by building human connections through knowledge and ideas, relationships and marketplaces. MPI membership is comprised of approximately 20,000 members belonging to 71 chapters and clubs worldwide. For additional information or to join, visitwww.mpiweb.org.

CONTACTS:

Sonya Thorpe, (972) 702-3098, sthorpe@mpiweb.org
Colleen Lerro, (703) 236-1133, clerro@gbta.org 
Kellie Gleason, (212) 446-1869,kgleason@sloanepr.com

 
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Event Planner & Leader
Lockton
Posted: December 12, 2013
Click here for more information

Temporary Part-Time Event Professional
AjM Events, LLC, Stilwell, KS
Posted November 21, 2013


 
CAMPUS NOTES
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With the growing number of student members, MPI members and companies alike have an increasingly large pool of potential hires, interns, social media experts and extra hands for events at their fingertips. These student members spread across the nation and across the world. Many of these student members are looking to get their foot in the door and experience under their belts. MPI student members are highly driven and possess the skills to fulfill all types of positions. While these opportunities encourage the student to grow in the industry, the employer also benefits. The employer gains flexibility for staff augmentation, lower labor costs and also gives a developmental opportunity to someone on staff to manage an intern. The employer is also given the opportunity to test run the student before hiring, helping them make an informed hiring decision.

Maybe you do not need to fill a full-time position? In that case, student members are a great resource for use on special projects or events, including social media. They infuse enthusiasm, energy, new ideas and new skills into the company. Instead of filtering through multiple resumes, why not consider the motivated student members who have already taken the initiative to join the MPI group! With the number of student members on the rise, it is highly likely that the perfect person is out there looking for the opportunity to contribute to your organization.

(Logan is a Kansas State University 2013 graduate who was featured in the August 2013 issue of The KCMPI Times New Member section. She is an event manager for Sprint Strategic Events. Logan can be reached at logan.keasling@sprint.com.)

NEED AN INTERN?

University of Missouri – Columbia, MO

The University of Missouri’s Department of Hospitality Management is seeking internship opportunities for its 144 students. Four areas of concentration are Conference & Events, Food & Beverage, Lodging and Sport Venue Management. If you have opportunities within your companies, please contact Amanda Alexander, Ph.D. at alexanderac@missouri.edu or (573) 882-3528.

Amanda is a faculty member at the University of Missouri, Department of Hospitality Management. She currently teaches courses within Conference & Events emphasis area and an Introductory Hospitality Management course.

College of the Ozarks – Point Lookout, MO

The Hotel & Restaurant Management/Culinary Arts programs at College of the Ozarks are looking for Summer 2014 student internship opportunities. The four-year bachelor’s degree programs offer three areas of concentration: Meeting & Special Event Management, Hotel & Restaurant Management and Culinary Arts.

For more information please contact Jerry J. Shackette at shackette@cofo.edu or (417) 690-2119.

 
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Event Link: http://www.missouristate.edu/hra/31596.htm

Every semester, the Hospitality and Restaurant Administration Department holds a dedicated Recruiters' Fair. Companies from all over the country send recruiters (many of whom are alumni) to promote their companies to our students looking for internships and career opportunities after graduation.

We have made some updates and improvements to the registration process that we think you may like!

Online Registration and Credit Card Processing: You can now register for our Recruiters’ Fair online. No need to fax or email your form into us. Yes, we have finally moved into the digital age! We now have the ability to accept credit card payments when you register online. If you prefer to be invoiced, don’t worry you can still register online and we can facilitate your payments by check.

Spring 2014 Recruiters' Fair:  March 5-6

SCHEDULE

Day 1

Morning: Company Presentations (optional for recruiters)

Afternoon: Career Fair

Day 2 (optional for recruiters)

Recruiters conduct interviews with interested students

Sponsorship Opportunities: This year we have added sponsorship opportunities for you to promote your brand and get your company’s name in front of our students. There are four sponsorship levels in addition to our basic registration. Should you choose to be a Recruiters’ Fair sponsor, we will work with you to get your company’s logo properly displayed. Each sponsorship level receives basic registration, a 6-foot table with tablecloth and two chairs, as well as complementary lunch.

Sponsorship Options (can be chosen when registering)

Platinum – $2,500

Proud to Sponsor the 2014 Salute to Recruiters’ Fair at Missouri State University

Includes Basic Registration

Gold – $1,000

Recruiters’ Luncheon on Wednesday

Venue Sponsor

Includes Basic Registration

Silver – $750

Recruiters’ Hospitality Room

Recruiters’ Lunch on Thursday

Includes Basic Registration

Bronze – $500

Salute to Recruiters’ Programs

Salute to Recruiters Event Signage

Includes Basic Registration

Maroon – $250

Basic Registration Only

If you are a corporate recruiter and would like more information, please contact Tricia Yarckow at (417) 836-4409 or patriciayarckow@missouristate.edu.

 
INDUSTRY NEWS
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While the 2013 word of the year nationally was "selfie," I would suggest the tourism industry’s transformative word of 2013 was "bleisure," a travel trend in which about two thirds of business travelers say they’re participating.

While not likely found yet in your dictionary, this word captures the blurring of business and leisure travel. It’s the tacking on of personal holidays to a business trip and it is growing in popularity.

Orbitz noted last year that 72 percent of 600 business travelers surveyed said they take extended business trips with a leisure component. And 43 percent said they had a significant other with them.

Count me in that category, as our family consistently takes bleisure trips while trying to compromise between our conflicting professional demands and treasured family time.

Plus, we maximize the value of the trip by extending our business stay with personal family time; our logic is we are already paying transportation costs to and from the destination for one of us. If our professional obligations take us to a desirable destination, why not stay a while and enjoy some quality vacation time?

This trend is good news for Missouri Tourism. We have myriad venues with amenities to meet business, professional and leisure interests of every industry and budget. With our family friendly attractions, you can bring the kids along on that business trip, reconnecting with your loved ones and creating new memories while also pleasing the boss.

Taking a business trip to St. Louis? Make it a family event that includes stops at the Gateway Arch, Saint Louis Zoo and the Saint Louis Science Center. St. Louis offers a budget friendly vacation, according to hotwire.com, which ranks it a Top 10 Value Destination.

Hosting an event in Kansas City? Encourage attendees to make it a couple’s getaway. Tout visits to Nelson-Atkins Museum of Art and Country Club Plaza, and remind visitors Kansas City ranks among the nation’s 10 most romantic cities, according to Livability.com.

Examples of great destinations to conduct business and have fun are found across the Show-Me State. Whether it’s a convention and live shows in Branson, a business meeting and basketball game at Mizzou in Columbia or conference and canoe trip in Salem, there are countless places to work and play in Missouri.

If you’re on the fence about the whole bleisure concept, it should be easy to convince yourself it makes sense. After all, in today’s always-plugged-in society, it’s a given you will perform some work-related task during your vacation. In fact, a study conducted last year by Harris Interactive found 61 percent of employed vacationers will work while on a leisure trip, up nearly 10 percent from 2012. These "bizcations" are becoming the new normal thanks to the evolution of technology and office approved communication devices.

Even when on a leisure trip, 38 percent of those surveyed expected to check work emails; almost 70 percent said they’d take a "work capable" device on their trip. And while they expect to get some work done, vacationers aren't thrilled with the prospect: 34 percent said they would do the work, but not happily, while 29 percent feel being compelled to work means the boss doesn't respect their time.

While looking for a venue that caters to these travelers, but also has options to take a respite from work, consider the following: 

  • Connectivity: does the hotel or resort offer in-room wireless Internet? If so, is it free? Billed hourly? Billed daily? How accessible is any business center computer? What are the fees? What are the blocks of time that you can use the service? Do the computers have cameras to allow you to connect with colleagues – or family – that are not traveling with you?

  • What are in-room options for refrigerators or other small appliances that can accommodate travel companions needs? How close might a snack shop or local luncheon option be located to the venue for your travel companion if you are involved in business meals for a few days of the trip?
  • Depending on the length of stay, are there dry-cleaning services available? What about any washing machines/clothes dryers/ironing boards?
  • Is there a separate work area from the sleeping area to accommodate different needs of the travel party? Can you take a work conference call without disrupting the in-room movie, video games, or the sleepy head you brought along?
  • What public transportation options are conducive to flexible schedules depending on the work/play balance needs of the traveling party? Can you go out and explore on your own in a safe environment, with taxi fare, metro transportation options, or even by walking?
  • Is the fitness facility family friendly or does it cater to a serious business clientele?
  • Is there a continental breakfast option that has friendly hours to meet the needs of your work schedule and the casual needs of your companion?

 Keep in mind that in this evolving context, younger business travelers are showing different behaviors than their predecessors, according to a recent survey conducted by Expedia and its business travel arm, Egencia, with 8,500 travelers in 24 countries. Among some of the highlights:

 

  • 18-30 year olds take more leisure trips (4.2 mean) than those 31-45 (2.9 mean) and 46-65 (3.2 mean).
  • In North America, 54 percentof 18-30 year olds bring a significant other on a business trip, versus 36 percent of 31-45 and 16 percent of 46-65.
  • Globally, 42 percent of 18-30 year olds say they would spend more of the company’s money on high-end meals, compared to 26 percent of 31-45.

 

Now that the Meetings, Incentive, Corporate & Events (MICE) segment of the travel industry tends to blur with more traditional leisure travel behaviors, needs and wants, how will hospitality stakeholders take notice and adapt their approach? Some meeting and convention sites find ways to entice business travelers by offering special incentives or activities for companions and families. As a quick example, a top hotel at one of Missouri’s leading destinations offers everything from spa services and "Chick Flick" parties in its on-site move theater to fishing trips, scuba lessons and nature hikes for guests of business travelers.

How can more destinations embrace this new reality and keep travelers longer, to spend their dollars with hotels, restaurants and other attractions within the city or resort?

There is certainly an opportunity here, and it will be interesting to see how this trend unfolds and which destinations make the most of it.

 
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Knowing how to best meet your needs and exceed your expectations is important to your KCMPI Board of Directors and MPI HQ staff. We want to hear from you! Share your feedback with KCMPI and MPI HQ February 14-28. You should have received an email from MPI HQ with a link to a survey on February 14.

Out of respect for your time, International and Chapters have collaborated to only issue one satisfaction survey to the membership. This survey takes only 15- 20 minutes

Your feedback is important and enables KCMPI and MPI HQ to improve programs and services to better meet your needs. We will use your input to make adjustments, refine and deliver greater value to you.

We thank you in advance for taking the time to complete our survey! If you cannot find the original email sent to you, please contact kcmpi@kcmpi.org.

 
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The notion of "hosted buyer" is steadily building buzz in the U.S.

Imported from Europe, a hosted buyer program in a nutshell, is a business vehicle that brings qualified meeting buyers and sellers together with a high likelihood to book real business with each other through pre-arranged face-to-face meetings at the show.

"Hosted" simply means that the show organizer picks up the cost of travel and hotel expenses if the buyer is qualified and has been accepted into the program.

Though the "hosted buyer" concept has been around overseas for many years, its introduction into the U.S. meetings market didn't start until 2011, when AIBTM was launched in Baltimore. AIBTM’s Hosted Buyer format quickly established itself as a popular alternative to the traditional trade show model, and has since been adopted by other meeting groups.

Sallie Coventry, portfolio director, meetings and events for Reed Travel Exhibitions, describes hosted buyer programs as "a significant part of the evolution of the meetings market."

"Now, more than ever, ROI in time and money is paramount," Coventry says. "The hosted buyer program provides highly efficient face time for business to happen."

Meeting Professionals International has also successfully conducted hosted buyer programs during WEC (World Education Conference).

Like AIBTM, they use matching software that automatically pairs up suppliers and planners based on their specific mutual needs and requirements.

"In the past, exhibitors who did not prepare properly, and as a result didn't get the anticipated business leads, would blame the show," she says. "But the hosted buyer model guarantees that each exhibitor will have appointments and thus justify their investment."

Small companies that exhibit can also benefit because it allows them to attend the show and get solid leads where they might not otherwise in the past due to budget constraints.

Participants are required to fulfill eight appointments per day over the two days of the trade show, which still allows five free hours each day to walk the show floor. The planners also take advantage of CEU (Continuing Education Units) accredited education sessions fueled by MPI, PCMA and others, and also enjoy a number of daytime and evening networking opportunities. All in all, the entire experience for the buyer meets all of their needs – business, education and networking.

Here’s a short list of advantages to a Hosted Buyer program:

SELLERS

  • Buyers prequalified
  • Schedule arranged through matching software
  • Alternative to traditional trade shows where buyers are approached as they walk by
  • Knowing which meetings are scheduled ahead of time helps to prepare
  • Education and networking opportunities

 BUYERS

  • One stop shop: exposure to multiple destinations/venues in short period of time
  • Minimal commitment with little or no cost
  • No registration cost
  • Customized schedule arranged through software
  • Education and networking opportunities

For more information about the AIBTM Conference in Orlando on June 10-12 and its Hosted Buyer program, visit www.aibtm.com.

 
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To make higher-ups truly understand the value of your position, use the "rule of three," says Beth A. Cooper-Zobott, director, conference services at Equity Residential.

Calculate your cost to the company (salary and benefits) and make it your goal to provide annual negotiated savings of three times that amount. "Every time you negotiate a contract, tally and record the savings you achieve, including complimentary rooms, complimentary wireless access, discounted F&B, etc.," says 
Cooper-Zobott. "When your review is scheduled, bring in your tally sheet, and you will be able to present the demonstrated ROI for your position and the value and savings you bring to the organization."

 
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December 16, 2013

Dear MPI Chapter Leaders,

MPI is launching our Meetings Move Us ForwardSM grassroots effort this week, which includes the unveiling of a new section of our website and resources for promoting our industry. Our goal with this effort is to help teach members how to talk about the meeting and event industry in a consistent and meaningful way using a common language.

As you may recall, the grassroots communications effort began in July 2012 when MPI formed a task force to explore ways to tell our industry's story and promote the value it delivers in the U.S. That group determined it was critical to define our industry and show the diversity, breadth and impact, as well as the important role it plays in our economy. So, a core message platform was created, validated, refined and put into action by the MPI Marketing & Communications Team. Over the past year, we have integrated this core message platform into MPI publications, marketing and communications – all in an effort to tell our industry’s story.

Now, we are launching the Meetings Move Us ForwardSM grassroots effort so members can tell their own story and help garner recognition for our industry and the work we do. As part of this effort, conceptualized in late 2012, we have created a number of resources for our members and the broader meeting and event community, including the following:

? Brief Industry Documentary Video

? 1-Minute Television Commercial

? When We Meet, We Change The World Video

? Print and Web Ads

? Core Message Platform

? Fact Sheet

? Presentation

? Articles & Studies

? Relaunch of I Am MPI Initiative

? Storytelling Template

? Link to U.S. Travel Association

MPI invested $25,000 towards the production and distribution of the documentary and commercial, which will reach 60 million and 84 million households, respectively. An edited version of the documentary will be aired on public television in January 2014, with introductory and closing segments featuring award-winning actor Martin Sheen. The television commercial will air nationwide starting in January as well. We’ll share more details on the timing of these television appearances in the next couple of weeks.

In the meantime, we encourage you to check out the different Meetings Move Us ForwardSM resources online at www.mpiweb.org/forward. Also, we have created a presentation to help you promote the Meetings Move Us ForwardSM grassroots effort among our membership during chapter meetings. You can find this presentation as well as supporting talking points on the Chapter Leader Resources page in the Marketing & Communication section. If you have questions, please do not hesitate to contact me directly at (972) 702-3044 or cjohnson@mpiweb.org. As always, thank you for your support.

 Regards,

Caroline Johnson
Senior Director, Marketing & Communications
Meeting Professionals International

 
 

MPI's Meetings Move Us Forward educational commercial, designed to increase awareness for the meeting and event industry, will air nationwide on TV this week. The one-minute commercial is scheduled to make its U.S. national television debut on Fox Business Network. 

The commercial spot aired twice between 9 p.m. and 11:59 p.m. EST on January 23 and the evening of January 24. It also ran regionally in the top 200 direct marketing areas on various major cable networks including CNN, MSNBC, CNBC, Fox News and more last January 20-31 during the prime time viewing hours of 6 p.m. to 11:45 p.m. EST.

For more information about Meetings Move Us Forward, visit www.mpiweb.org/Forward.

We hope you watched, and celebrated, along with us!

Team MPI




 

 
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One country's dusty backyard is another country's dream vacation, according to Google's 2013 year-in-review list.

Read more by clicking here

 
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At the end of your day you head home for dinner, a warm night of sleep, and peace and quiet. IMAGINE ... being one of the 800 women and children who escapes their violent, abusive home annually looking for safety and a future.

When the KCMPI board started discussions on what charitable contributions should be part of our focus this year, it was decided to focus our efforts on one group for more concentrated results. The decision was made to put our time, money and energy into Rose Brooks Center.

Over the course of the functions that we have had so far this year, you have read short descriptions regarding Rose Brooks Center ... how many women and children are affected, what happens to them once they are safely at Rose Brooks Center, and what needs they have that we can help satisfy.

Joan Dougherty, director of volunteers and community support at Rose Brooks Center, kicked off our October Education Program by explaining to the group what Rose Brooks Center is all about. She also shared a very touching story about how Paws Place – a shelter for the pets of the women and children who are at Rose Brooks Center – came to be in 2012.

What has KCMPI done so far? At our October Education Program, we collected toiletries such as shampoo, conditioner, and deodorant. When we met again in October for the After 5 AM, our focus was baby formula. November was our Trivia Night and the requested items were pajamas for both moms and children. More than 60 sets of pajamas were collected! At the December Education Program, we brought items for both women and children that would be good Christmas gifts. And for our January’s After 5 event, we requested children’s books (new and gently used). In February, we focused on Paws Place by bringing various pet treats and toys (new and gently used).

As we get rolling into 2014, let’s remember those who have been displaced from their homes due to violence. As KCMPI members, let us take the time to bring items that will help make a difference in the lives of these women and children!

Thank you for everyone's generosity! KCMPI, Rose Brooks Center and Paws Place appreciates your help.

For any questions or to ask how you can help, contact Lynn Gross, CMP (lgross@distinctivemeetingsinc.com) or Sarah Morrissey, CMP (smorrissey@distinctivemeetingsinc.com).

To learn more about Rose Brooks Center, visit www.rosebrooks.org.

 

 
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Last January, MPI HQ converted to an email invoicing system. This new system delivers members' renewal reminders via email and if they need a paper copy, they simply download and print a PDF copy.

With the staff time MPI is saving through the e-invoice conversion, they are developing a new Member Connect Strategy that will result in a stronger member voice within the organization. Members can expect periodic calls from MPI throughout 2014. Please log on to MPIWEB.org/me to ensure they have the correct contact information.

 
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The mentor program is available to all current and new members of the Kansas City Chapter. The program will match volunteer mentors with mentees for a six-month commitment. Mentoring is available to members at any stage in their career, seeking to develop new skill sets and make progress toward professional goals.

We are just starting this program so are in need of some mentors! If you are interested in becoming a mentor to someone, or if you want to join as a mentee, please contact Abby Tibbles at abby.tibbles@cerner.comto receive more information.

We hope to get this rolled out at the start of the New Year! Thanks in advance for volunteering or for testing out our program.

 
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KCMPI Suppliers, do you have a special or discount that you’d like to share with the KCMPI membership? Submit your "deals and steals" to KCMPI Connections for inclusion in our monthly communication. If you have an item you’d like to submit for a future issue, please send to Michelle Lizak at michelle.lizak@sprint.com.

 

 
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Contact VP Membership, Sarah Morrissey, smorrissey@distinctivemeetingsinc.com for more information on Membership Incentives.

New Member
LinkedIn (valid through December 31, 2014)
o Member of MPI LinkedIn Groups
o $50 discount
o Campaign Code: MPILinkedIn2014

Twitter2014 (valid through December 31, 2014)
o Follows MPI on Twitter
o $50 discount
o Campaign Code: Twitter2014

Facebook2014 (valid through December 31, 2014)
o MPI Facebook "fan"
o $50 discount
o Campaign Code: Facebook2014

 
MEMBER PROFILES
##SHARELINKS##

Molly Lieberknecht
Title: Sales Manager
Company: Chateau on the Lake Resort, Spa and Convention Center
Membership Years: 5 years

KCMPI has benefited me both professionally and personally over the last five years. The professional development aspect of MPI and KCMPI have helped me grow in my career in hospitality through the educational components, and I always leave an event charged with energy and relevant knowledge that I can apply immediately. I have enjoyed serving the chapter on the PEC committee for all five years of my membership and have found genuine appreciation for my meeting planner partners and what they go through to plan and execute a successful conference, it is hard work! I have developed my leadership skills when chairing the committee and how to be a good team player by doing my part while serving as a committee member.

 In addition to polishing my professional development, KCMPI is all about the relationships. I have established some wonderful personal friendships and business partners that enrich my life both personally and professionally. I am proud to call KCMPI my home chapter and look forward to many more years of participation.

 
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Vicki Baker
Account Executive, Northern Mid-America Sales
Marriott International
(913) 660-6240
vicki.n.baker@marriott.com

Vicki is a National Sales Manager for Marriott International and works with 30-40 Kansas City-based companies for all their meeting and travel needs.

Vickie loves to spend time with her family – husband, Keith Baker; two daughters, McKenzie and Mallory; and two dogs, Ivy and Lucy – and going out to dinner with friends. Her favorite team is KU basketball!


Anthony Truhe
Sales Manager
Caesars Entertainment – Harrah’s Casino
1 Riverboat Drive
Kansas City, MO 64116
(816) 889-7365
atruhe@caesars.com

 

Anthony is Sales Manager at the Harrah’s North Kansas City. He is originally from Topeka, KS, and will be relocating this spring to Kansas City. He "can’t wait to cut down on my daily commute of 150 miles." In 2008, he graduated from Benedictine College in Atchison, KS, and is currently working on his MBA. Anthony loves to golf whenever he can find the free time. His wedding is coming up in July: "We’re officially inside the five-month mark and the days are flying by now."


Janet Gamble-Duff
Senior Marketing Specialist
DST Systems, Inc.
8121 Clearwater Pt.
Parkville, MO 64152
(816) 505-0919
jgamble-duff@dstsytems.com

 
##SHARELINKS##
19 Years
Liz Skahan, CMP, Independent Planner
 
17 Years
Caprice Caster, CMPAutomotive Parts Associates
 
13 Years
Dan Nilsen, Bishop McCann
 
10 Years
June Dobson, CMP, HNTB Companies
Shari Hockenbery, CMP, Francis Family Foundation
 
8 Years
Shana Hoy, CMP, Husch Blackwell LLP
 
7 Years
Andrea Bauer, CMP, Great Bend Chamber of Commerce/ED
Jen Ipsen, Marriott Country Club Plaza
Kendra Murrary, CMM, CIS, Account Service Group Inc.
 
6 Years
Rebecca Jones, Hyatt Regency Wichita
Michele Burshart, Sprint
Sheri Resa, AgVantis, Inc. 
Diana Midyett-Bayer HealthCare, Animal Health Division
 
5 Years
Karen Bond, CMP, CTE, HNTB Companies
Stacey Stahl, Hilton Kansas City Airport
Kathleen Murrary, Agenda USA 
 
4 Years
Julie Chatelain, Overland Limousine Service
Dorothy Theisen, CMP, Advanstar Communications Inc. 
 
3 Years
Sheri Hamilton, H&A Events/RegOnDemand
Elizabeth Huston, Visit Indy
Denise DeJulio, CASE, Kansas City Convention & Visitors Association
John Hatler
 
2 Years
Brandi Brumback, Howl at the Moon
Bob Compton, Bob Compton Photography
Lauren Rios, Sporting KC
Marilyn Cupples, CMP, Hilton President Kansas City
Tanya Dixon, Big Cedar Lodge
 
1 Year
Annisa Rector, CMP, Sporting KC
Lindsay Pusateri, Student
Stacey Price, Union Station Kansas City
Melissa Sterner, The Elms Resort and Spa
Megan Gialde, On The Boarder Catering
Alison Barber, Student
McKenzie Schick, Student
Kyle Brown, The Parking Spot
 
NEWS & NOTES
##SHARELINKS##



Lynn Gross, CMP
Director of Operations
Distinctive Meetings
(816) 778-1403
lgross@distinctivemeetingsinc.com




Tracey Kemper, CMP
Communications Resource Manager
Corporate Communications and Brand Stewardship
HNTB Companies
715 Kirk Drive, Kansas City, Missouri 64105
(816) 527-2236
www.hntb.com

 

Other meeting planners who took KCMPI’s CMP class ... and passed!

 

  • Tanya Lowery, CMP, American Academy of Family Physicians
  • Meagan McClain, CMP, American Academy of Family Physicians
  • Aubrey Moore, CMP, International Association of Assessing Officers 

 

If you are interested in more information regarding the CMP certification process, KCMPI’s CMP classes or the test, please contact Lorie Salts, CMP, at lsalts@helmsbriscoe.com.

 
##SHARELINKS##
December 2013 Newsletter Stats:

Top 3 Most Read Links:
1) Long-Time KCMPI Member to Retire in 2014
2) Job Openings
3) I am KCMPI and I Love What We Do 

Readership:
Recipients: 188
Delivered: 183 (97.34%)
Bounced: 5 (2.66%)
Unique Opens: 82 (44.81%)
Total Opens: 370 (202.19%)
Unique Clicks: 57 (31.15%)
Total Clicks: 324 (177.05%)

October 2013 Newsletter Stats:
Top 3 Most Read Links:
1) Job Openings
2) Did You Know? (President’s Message)
3) KCMPI’s Round of Applause Goes to...

Readership:
Recipients: 181
Delivered: 176 (97.24%)
Bounced: 5 (2.76%)
Unique Opens: 77 (200%)
Total Opens: 352 (200%)
Unique Clicks: 63 (187.5%)
Total Clicks: 330 (187.5%)

Total opens is the total number of times newsletter has been opened and visited. If opened three times, it would count each time. Unique opens is our read rate. It only counts each IP once so no duplicates.  
 
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In the latest edition of Collaborate (MPI magazine) Jeanne Burris was recognized as an Industry Leader (see page 16).






Congratulations to Kurt Dietz on his new position as National Sales Manager – Large Group for Caesars Entertainment. After spending nearly 10 years with Marriott International, Kurt has joined Caesars Entertainment Corporation. His main responsibilities will be focused on Las Vegas and Atlantic City hotels. Kurt will continue to reside with his family in Kansas City while providing an in-market presence and point-of-contact for Caesars Entertainment customers based in Arkansas, Iowa, Missouri and Nebraska. He is very excited for this new venture and looks forward to continued partnerships with fellow KCMPI members. Kurt can be reached at (702) 236-5531 or at kdietz@caesars.com. KCMPI wishes you all the best, Kurt!



Congratulations to Maria R. Davis, CMP, on her new role as director, meetings and partner relations for the Missouri REALTORS, a not-for-profit association based in Columbia, MO. Maria has more than 20 years experience in local and international hotel/resort sales and operations and customer service. Her new role involves managing all meetings/events for the association. In addition, Maria will also be responsible for implementing the association’s sponsorship program and identifying business opportunities for the association. She will also be a staff liaison for certain groups within Missouri REALTORS. KCMPI wishes you all the best, Maria!






Congratulations to 
the Spallitta Family on the arrival of Finley Michael on October 31 at 12:36 a.m. Finley was 21 inches long with a weight of 7.7 pounds. Congratulations to Nic and Lacey on their new addition!

 











Congratulations to the Coates family on the arrival of their twins December 5 at 8:50 a.m. at 35 weeks!

Isla Luzon Coates: Height – 4 lbs. 2oz., Weight – 18 ? in.
Rowan Heldt Coates: Height – 4lbs. 15oz., Weight – 17 ? in.

Matt, Andrea and Seamus (arf!) are all excited about their latest additions!







Congratulations to the Bauer family on the arrival of Brock Gregory Bauer born December 27 to Rob and Andrea Bauer.  Baby Brock weighs 7lbs 12oz.  and is 20.6 inches long. Rob, Andrea and Brock are doing well!

 


 



Congratulations to the Hoy family on the arrival of Baby Jens, born at 8:44 a.m. on January 6, one of the coldest days on record (-10).  Baby Jens weighs 7 lbs. 7oz. and is 20.5 inches long.  Shana, Jens and Jason are all doing great!