"Have You Bleisured Lately?" By Featured Writer Mrs. Katie Steele Danner, Director, Missouri Division of Tourism
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While the 2013
word of the year nationally was "selfie," I would suggest the tourism
industry’s transformative word of 2013 was "bleisure," a travel trend in which
about two thirds of business travelers say they’re participating.
While not likely
found yet in your dictionary, this word captures the blurring of business and
leisure travel. It’s the tacking on of personal holidays to a business trip and
it is growing in popularity.
Orbitz noted last
year that 72 percent of 600 business travelers surveyed said they take extended
business trips with a leisure component. And 43 percent said they had a
significant other with them.
Count me in that
category, as our family consistently takes bleisure trips while trying to
compromise between our conflicting professional demands and treasured family
time.
Plus, we maximize
the value of the trip by extending our business stay with personal family time;
our logic is we are already paying transportation costs to and from the
destination for one of us. If our
professional obligations take us to a desirable destination, why not stay a
while and enjoy some quality vacation time?
This trend is
good news for Missouri Tourism. We have myriad venues with amenities to meet
business, professional and leisure interests of every industry and budget.
With our family friendly attractions, you can bring the kids along on that
business trip, reconnecting with your loved ones and creating new memories
while also pleasing the boss.
Taking a business
trip to St. Louis? Make it a family event that includes stops at the Gateway
Arch, Saint Louis Zoo and the Saint Louis Science Center. St. Louis offers a
budget friendly vacation, according to hotwire.com, which ranks it a Top 10
Value Destination.
Hosting an event
in Kansas City? Encourage attendees to make it a couple’s getaway. Tout visits
to Nelson-Atkins Museum of Art and Country Club Plaza, and remind visitors
Kansas City ranks among the nation’s 10 most romantic cities, according to
Livability.com.
Examples of great
destinations to conduct business and have fun are found across the Show-Me
State. Whether it’s a convention and live shows in Branson, a business meeting
and basketball game at Mizzou in Columbia or conference and canoe trip in
Salem, there are countless places to work and play in Missouri.
If you’re on the
fence about the whole bleisure concept, it should be easy to convince yourself
it makes sense. After all, in today’s always-plugged-in society, it’s a given
you will perform some work-related task during your vacation. In fact, a study
conducted last year by Harris Interactive found 61 percent of employed
vacationers will work while on a leisure trip, up nearly 10 percent from 2012.
These "bizcations" are becoming the new normal thanks to the evolution of
technology and office approved communication devices.
Even when on a
leisure trip, 38 percent of those surveyed expected to check work emails;
almost 70 percent said they’d take a "work capable" device on their trip. And
while they expect to get some work done, vacationers aren't thrilled with the
prospect: 34 percent said they would do the work, but not happily, while 29
percent feel being compelled to work means the boss doesn't respect their time.
While looking for
a venue that caters to these travelers, but also has options to take a respite
from work, consider the following:
- Connectivity: does the hotel or resort offer in-room
wireless Internet? If so, is it free? Billed hourly? Billed daily? How
accessible is any business center computer? What are the fees? What are the
blocks of time that you can use the service?
Do the computers have cameras to allow you to connect with colleagues –
or family – that are not traveling with you?
- What
are in-room options for refrigerators or other small appliances that can accommodate
travel companions needs? How close might
a snack shop or local luncheon option be located to the venue for your travel
companion if you are involved in business meals for a few days of the trip?
- Depending
on the length of stay, are there dry-cleaning services available? What about any washing machines/clothes
dryers/ironing boards?
- Is
there a separate work area from the sleeping area to accommodate different
needs of the travel party? Can you take a work conference call without
disrupting the in-room movie, video games, or the sleepy head you brought
along?
- What
public transportation options are conducive to flexible schedules depending on
the work/play balance needs of the traveling party? Can you go out and explore
on your own in a safe environment, with taxi fare, metro transportation
options, or even by walking?
- Is
the fitness facility family friendly or does it cater to a serious business
clientele?
- Is
there a continental breakfast option that has friendly hours to meet the needs
of your work schedule and the casual needs of your companion?
Keep in mind that in this evolving context, younger
business travelers are showing different behaviors than their predecessors,
according to a recent survey conducted by Expedia and its business travel arm, Egencia,
with 8,500 travelers in 24 countries. Among some of the highlights:
- 18-30 year olds take more leisure
trips (4.2 mean) than those 31-45 (2.9 mean) and 46-65 (3.2 mean).
- In North America, 54 percentof 18-30 year olds bring a significant other on a business trip, versus 36
percent of 31-45 and 16 percent of 46-65.
- Globally, 42 percent of 18-30
year olds say they would spend more of the company’s money on high-end meals,
compared to 26 percent of 31-45.
Now that the Meetings, Incentive, Corporate & Events
(MICE) segment of the travel industry tends to blur with more traditional
leisure travel behaviors, needs and wants, how will hospitality stakeholders
take notice and adapt their approach? Some meeting and convention sites find
ways to entice business travelers by offering special incentives or activities
for companions and families. As a quick example, a top hotel at one of
Missouri’s leading destinations offers everything from spa services and "Chick
Flick" parties in its on-site move theater to fishing trips, scuba lessons and
nature hikes for guests of business travelers.
How can more destinations embrace this new reality and
keep travelers longer, to spend their dollars with hotels, restaurants and
other attractions within the city or resort?
There is certainly an opportunity here, and it will be
interesting to see how this trend unfolds and which destinations make the most
of it. |