"Smart" Luggage Will Text You When it Gets Lost
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When an airline loses your
luggage, it can take hours or even days to get someone to tell you where it
ended up – if it ever turns up at all. Wouldn't it be easier to hear from the
luggage itself?
That's
the promise of "smart luggage," in which GPS tracking chips are
embedded in bags capable of transmitting their locations to travelers and even
contacting airlines directly when they get lost.
The jumbo jet maker Airbus introduced a concept design for smart
luggage at the Paris Air Show last year. The product, known as Bag2Go, can be
tracked via a smartphone app. It also allows for self-service check-ins and can
weigh itself to ensure that it meets airline requirements.
AT&T
(T,Tech30)
unveiled a similar concept at a demonstration of its "next-generation
technologies" in May. The company envisions integrating the product with
standard suitcases and bags – perhaps through an attachable tag – though it
could also be built into suitcases directly.
The
ultimate plan is for the luggage to work with airlines' IT systems,
contacting the carriers directly and arranging for delivery to your home or
hotel.
These
products are still in the developmental stage and will need approval from
federal regulators, but they're sure to find some grateful customers: U.S.
airlines mishandled over 141,000 bags in April, according to government
statistics, or about three bags for every 1,000 passengers. |