Top Ten Reasons to Attend
1. Identify cyber-threats to your agency and – more importantly – learn how to repel them
2. Learn how you can use NENA standards to ensure your organization’s operations are effective, resilient, and future-proof
3. Share your knowledge, experience, and passion in interactive sessions that shape the path forward for 9-1-1
4. Work with technology experts developing the latest 9-1-1 products to ensure those products meet the needs of the 9-1-1 community
5. Hear about the new technologies, systems, and procedures impacting 9-1-1 and how they will affect your future
6. Engage in a deep-dive examination of the human factors associated with NG9-1-1 deployments
7. Attend informative sessions with real-life takeaways that you can put to work right away to improve your own performance and your organization’s
8. Expand your participation in the association by meeting with committee and working group members who build NENA’s documents and standards
9. Gain critical, career-advancing knowledge that helps you succeed as a 9-1-1 professional
10. Network with fellow 9-1-1 professionals in a vibrant, dynamic atmosphere just steps from nightlife and dozens of restaurants
Click here to register and here to book your hotel before housing closes on the 16th!
Issues with housing? Contact Anna Marie Batt for assistance.
Special Registration Deal: Bring a Friend for FREE!
As many of you know, September is National Preparedness Month. With that in mind, NENA wants to make sure that as many 9-1-1 professionals as possible are prepared for the challenges ahead in our industry. To do that, we're offering you the opportunity to bring a coworker or colleague with you to SBP and/or CIF free of charge!
All you have to do is register for the Standards & Best Practices Conference, Critical Issues Forum, or both! Once you register, you’ll receive a special promo code via email that you can share with a coworker or colleague who would like to attend the event as well. He or she can then register for the same event(s) as you at no charge by using the special promo code and entering your name in the "Referred by" box.
The fine print: Offer good until 5PM Eastern on September 30, 2016. The free registration can only be gifted to someone not currently registered for the event(s). Only one free registration allowed per paid registrant. Cannot be used in conjunction with other discounts, including group membership vouchers and DSC promotional rate. Free registration only valid for same event as referrer. Additional registrations may incur fees. No refunds. Offer not valid for Education Summit or pre-conference courses.
Fall is almost here and the weather can be unpredictable. Don't get caught in a downpour without a way to stay dry! Keep this compact and light umbrella in your car or bag and be the envy of your soaking wet friends. It's on sale for 33% off - only $10 - until September 23rd!
Click here to order yours today and here to check out the rest of the NENA store!
PSAPs today are preparing for or implementing Emergency Services Internet Protocol Networks (ESInets). Many see ESInet as fundamental building blocks of Next Generation 9-1-1 and future integration with FirstNet. ESInet systems are broadband networks enabling secure, reliable transmission of 9-1-1 calls, text, multimedia, etc. that can enable sharing of emergency data between PSAPs. Given funding constraints, there’s an increasing acceptance and shift toward collaboration of PSAP resources and data sharing. PSAPs migrating into this new environment must consider new security policies, processes, training and connectivity guidelines. Learn how ESInets can benefit your agency and determine if the time is right.
Speaker: Mark Titus, Lead Product Marketing Manager, AT&T Public Safety
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 21st? Register now and you will have access to the on-demand webinar archive via the registration landing page.
Webinar Access Info
Dial-in and web-access details will be provided to attendees via email automatically upon registration.
09.18–20 — 9-1-1 Center Supervisor | TENA Conference | Chattanooga, TN | Register here!
09.20 — 9-1-1 Center Supervisor | Hartford, CT | Register here!
09.20 — 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Hartford, CT | Register here!
09.21 — Liability in the 9-1-1 Center | Hartford, CT | Register here!
09.22 — Leadership in the 9-1-1 Center | Hartford, CT | Register here!
09.26–30 — Center Manager Certification Program | Cookeville, TN | Register here!
View the NENA Education Calendar to see additional upcoming classes!
This specification of the NENA Detailed Functional and Interface Standards for the NENA i3 Solution builds upon prior NENA publications including i3 requirements and architecture documents. The i3 solution supports end-to-end IP connectivity; gateways are used to accommodate legacy wireline and wireless origination networks that are non-IP as well as legacy Public Safety Answering Points (PSAPs) that interconnect to the i3 solution architecture, as described below. NENA i3 introduces the concept of an Emergency Services IP network (ESInet), which is designed as an IP-based inter-network (network of networks) that can be shared by all public safety agencies that may be involved in any emergency and a set of core services that process 9-1-1 calls on that network (NGCS – NG9-1-1 Core Services). The i3 Public Safety Answering Point (PSAP) is capable of receiving IP-based signaling and media for delivery of emergency calls conformant to the i3 standard.
Click here to read about what's new in v2!
NENA PSAP Survivability Information Document, NENA-INF-020.2-201X (DRAFT) is available for Public Review and Comment.This document is provided to assist Public Safety Answering Points (PSAPs) with the development of a PSAP survivability program. This PSAP survivability document is meant to be used in conjunction with other Contingency Planning Documents to assist the PSAP to better prepare for and react to a disaster situation with the end goal being that the PSAP remains operational. Every PSAP is unique and this document should be used as a starting point in disaster recovery planning. See the full document and its Executive Summary for further details.
Click here for instructions on how to submit your comments.
All comments are due by midnight Eastern on September 30, 2016.You may contact the NENA Committee Resource Manager with any questions or concerns.
In support of the goal to improve emergency communications for our nation's citizens, the National 911 Program has released a Request for Information (RFI) to gather input about the establishment of a nationally uniform data system to document PSAP call data and data related to the operation of local and state 9-1-1 systems.
A nationally uniform 9-1-1 data system, once developed, would provide essential information to assist strategic planning, governance decisions, and improvements to the 9-1-1 system and its operations at all levels of government. These data would also be useful to private sector companies providing services to local and state 9-1-1 agencies.
Click here to learn more and submit your comments by September 28th.The 9-1-1 Professional Education Working Group seeks volunteers to assist in the development of standards related to 9-1-1 professional education to aid in the development of degree programs for public safety telecommunicators and individuals who work on 9-1-1 systems. This effort will ensure the 9-1-1 industry has a reliable work force both for PSAP operations and to manage, design, construct, and maintain the 9-1-1 system and its many components. This effort will also ensure that programs provide a basic level of knowledge and skill, no matter where they may be located. The group is in need of producers, users, and general-interest persons with operational and technical backgrounds. The commitment is participation for an hour or two per week via conference call.
The PSAP Daily Operations Working Group seeks volunteers to assist in updating the NENA Communications Center/PSAP Daily Personnel Operations Model Recommendation Document to include today's ever increasing workload, staffing issues, and retention challenges. PSAPs are in need of and have requested definitive guidance regarding issues of scheduling and use of electronics in the workplace. The group is in need of producers, users, and general-interest persons with knowledge of PSAP daily operations.
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