See pictures from the event on NENA's Friends of 9-1-1 Facebook page.
D.C. United’s Travis Worra, Ian Harkes and Jared Jeffrey had the chance to interact with 9-1-1 and 3-1-1 operators, who answer more than 3 million emergency and non-emergency calls.
We are so grateful that D.C. United players took time out of their busy schedules to say thank you for the selfless work that our professionals do," said Karima Holmes, Director of the Office of Unified Communications.
Click here to read more.
Lenovo offers NENA members in the United States and Canada discounts on its entire product line, including award-winning ThinkPad notebooks!
Congratulations to Shanna Jackman of Westborough Public Safety in Westborough, MA for being selected as the winner of this year's William M. MucMurray, ENP Scholarship!
Way to go, Shanna! We look forward to seeing you at NENA 2017!
05.01 | Quality Assurance: Achieving QA/QI in the PSAP | King George, VA | Register
05.02 | Liability Issues in the 9-1-1 Center | Roanoke, VA | Register
05.03 (3-day course) | 9-1-1 Center Supervisor | Jacksonville, AR | Register
05.03 | Disability Awareness Training for the 9-1-1 Telecommunicators | Jacksonville, AR | Register
05.04 | Recruit, Hire, Retain, & Promote for Success | Jacksonville, AR | Register
05.05 | Tactical Dispatch | Jacksonville, AR | Register
05.08 (3-day course) | Center Training Officer Program | Columbia City, IN | Register
05.08 (5-day course) | Center Manager Certification Program (CMCP) | Fayetteville, GA | Register
05.23 | Overcoming Negativity | Fairfax, VA | Register
View the NENA Education Calendar to see additional upcoming classes!
Voting for NENA's 2017-2018 Board of Directors commenced on Tuesday, April 25 and runs until Tuesday, May 16. On Tuesday, April 25, voting-eligible members received an email with a direct link to NENA's online ballot along with voting instructions. Once a member logs in, he or she will be able to review the nominations and vote. After officially casting a vote, the voter will not be able to change his or her vote or access the ballot again. This election is for the following positions:
Second Vice President (three candidates):Click here to watch the Second Vice President Candidates Forum webinar!
North Central Region Director (two candidates; open to voting-eligible NENA members in the region only):
Click here to watch the North Central Region Director Candidates Forum!
Contact Bri Robinson with any questions about the candidates, the voting process, or general election details.
The NENA Call Blocking Information Document is intended to provide guidance to PSAP Administrators regarding what conditions should be required for a PSAP to identify a calling number as a problem source and develop a draft policy for having that source blocked. This document will also provide guidance on how to determine if the problem is resolved and the criteria to un-block the number. This document focuses on threats from individual sources; it does not address Distributed Denial of Service (DDoS) attacks where large numbers of individual sources are coordinated to simultaneously launch attacks.
See the full document here. Click here for instructions on how to submit your comments.
All comments are due by midnight Eastern on April 28, 2017. You may contact the NENA Committee Resource Manager with any questions or concerns.
The NENA Emergency Services IP Network Design (ESIND) Information Document is intended to provide information that will assist in the development of requirements necessary to design ESInets that meet industry standards related to the NG9-1-1 systems that will depend on them for services. See the full document here.
Click here for instructions on how to submit your comments.
All comments are due by midnight Eastern on June 23, 2017. Contact the NENA Committee Resource Manager with any questions or concerns.
|
|
Contact the NENA Committee Resource Manager for information on how to get involved!
NENA is seeking volunteers to participate in a new working group that will develop a NENA Standard related to military notifications by PSAPs. There are over 17,000 Department of Defense locations in the U.S.—ranging from recruiting stations and offices to major military installations. Serving in and around those facilities are over 1,000,000 service members and their families. This standard will help ensure that vital information concerning those personnel and facilities are shared in an effective manner during times of crisis. The standard developed by this group will apply to all 6,000 U.S. PSAPs and highlight the critical role that PSAPs play in ensuring Homeland Security, building on the lessons of Ft. Hood and Chattanooga. We are seeking volunteers with knowledge and experience in: PSAP Operations; CAD; EIDD; NG9-1-1 implementation; Call Protocols; and related areas.
Click here to sign up no later than May 1, 2017.
|
Job-Seeker Benefits –Customizable alerts based on your skills & interests –Anonymous profile & résumé posting –Résumé critique services –Job search tools & tips |
Employer Benefits
–Find highly-qualified applicants quickly & easily
–Only receive applications from those who meet your criteria
–Tools to manage your positions & view activity reports
–Searchable database of résumés & profiles |