At NENA 2018, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2018 is the must-attend event of the year. Don’t miss your chance to be a part of it! Register now!
Book now & guarantee the best hotel rates!
Click here to make your reservations before all our rooms are gone, which may happen very soon! With many hotels already sold out, be sure to book ASAP through the NENA Housing Bureau to get the best possible rate at your hotel of choice!
The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open.
Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 30, 2018.
NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2018 Conference & Expo. The scholarship includes conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award.
Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 30, 2018.
The Benefits of Computer Aided Dispatch as a Service
Sponsored by Motorola Solutions
Wednesday, April 11 | 1 PM Eastern (live) or On-Demand
FREE! Click here to register!
The challenge facing today’s public safety agency is how to effectively control costs while maintaining a highly-responsive, secure, mission-critical CAD operation. This webinar explores alternatives to agency-owned and -operated equipment. It highlights virtual environments that allow PSAPs to achieve fault-tolerance, high-availability operations that offload complicated and expensive facility and network CJIS security requirements while improving operations and budget issues. Attend to:
Speaker: Karen A Carlson - Global Managed and Support Services - Motorola Solutions, Inc.
CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 11th? Register now and you will have access to the on-demand webinar archive via the registration landing page.
Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration.
The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program.
And if you can’t attend the live broadcast, you’ll have access to the 24/7 on-demand archive for each webinar!
03.27.18 | Tactical Dispatch for the Telecommunicator | Augusta, GA | Register
03.29.18 | Tactical Dispatch for the Telecommunicator | Augusta, GA | Register
04.02.18 (5-day course) | Center Manager Certification Program (CMCP) | Redmond, WA | Register
04.02.18 | SOP Development: Refining & Enhancing Your 9-1-1 Center | Petoskey, MI | (MI ID# NENA 201711A) | Register
04.16.18 | Advanced Fire & EMS Dispatching | Indianapolis, IN | Indiana NENA/APCO Conference | Register
04.16.18 | Cybersecurity Awareness | Washington, DC | Register
04.17.18 | Recruit, Hire, Retain, and Promote for Success | Indianapolis, IN | Indiana NENA/APCO Conference | Register
04.19.18 | Tactical Dispatch for the Telecommunicator | Washington, DC | Register
04.20.18 | Preventing Telecommunicator Tunnel Vision | Washington, DC | Register
04.22.18 | Cybersecurity Awareness | Las Vegas, NV | Navigator | Register
04.23.18 | Advanced Fire & EMS Dispatching | Las Vegas, NV | Navigator | Register
04.27.18 | Liability Issues in the 9-1-1 Center | Lake Buena Vista, FL | FL NENA/APCO Conference | Register
04.30.18 (3-day course) | 9-1-1 Center Supervisor | Petoskey, MI | (MI ID# NENA 201610A) | Register
View the NENA Education Calendar to see additional upcoming classes!
The NENA Information Document for Location Validation Function Consistency builds upon the specifications provided in NENA‑STA‑010 related to the Location Validation Function (LVF) and the Location to Service Translation (LoST) protocol. As there is room for interpretation within these documents, the goal of this informational document is to outline recommendations that LVF stakeholders, including operators, implementers, Geographic Information System (GIS) personnel and LVF clients can follow to help ensure responses to LoST queries to different LVFs are consistent. It also provides recommendations for LVF client systems as to how the recommendations for the responses can be utilized and provides operational guidance to the stakeholders listed above.
Click here for comment submission instructions. All comments are due by midnight Eastern on April 20. Contact the NENA Committee Resource Manager with any questions or concerns.
The NENA Standard Data Formats for E9‑1‑1 Data Exchange & GIS Mapping sets forth NENA standard formats for Automatic Location Identification (ALI) data exchange between Service Providers and Data Base Management System Providers, a GIS data model, a Data Dictionary, and formats for data exchange between the ALI Database and PSAP Controller equipment. The reason for revising this document is to add additional legacy Classes of Service (CoS), standardized use of Service Descriptions in the Customer Name/Service field, and specify the recommended CoS information in Section 19 and the recommended Service Descriptions in Section 20.
Click here for comment submission instructions. Only the highlighted or commented text indicating "PubRvw2" is open for comment. All comments are due by midnight Eastern on April 20. Contact the NENA Committee Resource Manager with any questions or concerns.
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Emergency medical personnel, local politicians, and a commissioner of the Federal Communications Commission all converged on Cranston (RI) Central Library Monday night for a summit on diversion of state funds from the 9-1-1 call center, organized by District 16’s Representative Robert Lancia.
The event focused on how to improve emergency response for people calling 9-1-1 who are in danger, especially in regards to long wait times, improving technology, and bettering the training of dispatchers.
The summit was spurred by a Lancia-led investigation into the state’s 9-1-1 call center, located at the State Police barracks in Scituate. According to Lancia, it is costing the state $5.4 million to run the center despite an operating budget of roughly $15 million. That money comes from a fee on every Rhode Islander’s phone bill that is allocated to 9-1-1. That fee is $1.00 per landline and $1.26 per cell phone line.
FCC Commissioner Michael O’Reilly confirmed Monday night that Rhode Island is "diverting" this money to its general fund, saying that Rhode Island is a "self-reporting diverting state." He said that because of this, he argues that Rhode Island would not be eligible for federal 9-1-1 funding grants this year, since they "have diverted in the past and have made no changes to its practices." He said $115 million in federal funding would be given out to 9-1-1 call centers this year.
Click here to read more on the RI summit, and here to learn more about Commissioner O'Reilly's efforts to curb fee-diversion.
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The NENA Career Board is the best resource to recruit high-quality professionals in the 9-1-1 industry. Posting your open jobs on the NENA Career Board ensures you're getting exposure to the right candidates.
Not only does posting your open jobs on NENA Career Board get them in front of top professionals, but you could also see your posted jobs on Google for Jobs, Google’s most recent feature, placing quality jobs from niche job boards on the first page of a user’s job search results!