Presentations from recent NEPPA events available

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Collection Practices Roundtable
November 17, Sterling, Mass.

Billing and Termination of Utility Services in Massachusetts
Elizabeth Cellucci
Massachusetts Department of Public Utilities
elizabeth.cellucci@state.ma.us

A Business Forum
September 24, Sterling, Mass. 

Electronic Billing and Payment Solutions
Credit card and electronic payments, billing, lockbox, etc.
Brian Feeney, Executive VP, Century Bank
Peter Castiglia, Senior VP, Century Bank
William Gambon, Jr., Senior VP, Century Bank

Electronic Bill Presentation and Technologies
Mark Altman, President, Mark Altman & Associates

Data Security and Freedom of Information Challenges
Lauren Goldberg, Esq., Kopelman & Paige, PC

Dealing with Customer Bankruptcies
David Fixler, Esq., Rubin and Rudman, LLP