Customer Service Conference to be Held at Gillette Stadium

The 2012 Customer Service Conference combines a strong speaking program with an inspiring location. Gillette Stadium, home of the New England Patriots and the New England Revolution, is one of the most exciting and unique venues for events.

Thanks to our generous sponsors, this conference will be held in a first-class area with views of the stadium. Sponsors include Cogsdale, Billtrust, Century Bank, CIMCON Software and East Commerce Solutions.

It’s a team game, so bring the whole team!
Everyone in your electric utility serves customers, from top management to field staff, from billing clerks to commissioners. Customer service is not a responsibility that can or should be isolated from other activities, although it frequently is. General managers, who are in charge of creating a positive customer service environment, are especially encouraged to attend. Customer service is more than just a department, it is a mission. To strengthen customer service in your utility, public power officials from all levels of the organization are invited to participate in this conference.

Cogsdale is sponsoring a tour of the stadium, a behind-the-scenes look at the stadium and the field that is exclusive to event clients and not open to the public.
Click here for details and an agenda.