June 8 – 9, 2011
Operations Conference and Expo
Courtyard by Marriott
Fitchburg, Mass.

August 21 – 24, 2011
Annual Conference
Samoset Resort
Rockland, Maine

Thursday, September 22, 2011
Customer Service Conference
Concord’s Colonial Inn
Concord, Mass. 

October 5, 2011
Work Zone Safety
The Chocksett Inn
Sterlilng, Mass.

October 14, 2011
Customer Bankruptcies
Braintree Electric Light Department
Braintree, Mass.

November 16 – 18, 2011
Public Utility Management Program
Cranwell Conference Center
Lenox, Mass.