NEPPA is accepting nominations for the Carol A. Tracey Customer Service Award. This award is presented to employees of NEPPA member utilities who deliver outstanding service to their customers, either through sustained exceptional performance in serving their customers or the development of new and/or innovative programs to meet customer needs. Written nominations must be signed by the utility General Manager and submitted to the NEPPA office by no later than March 30, 2012. Click here to print a form. Fax or mail to Northeast Public Power Association, 100 Medway Road, Milford, MA 01757 or 508 482 0932.