Executive Director's ReportTransmission costs for New England electric customers are rapidly growing in absolute dollars, and as an ever-higher percentage of retail distribution rates. In New England, as elsewhere in the country, these increases can be attributed to several important factors. Around New EnglandJames F. McPartland, Houlton (Maine) Water Company (HWC) director since 1968, died Nov. 7. He was the longest serving Houlton Water Company director, and he spent 31 of his 40 years with the company as vice president or president. Peter Dion, general manager of the Wakefield Municipal Gas & Light Department (WMGLD), recently talked to fifth graders at Galvin Middle School about energy conservation and alternative sources of energy as part of the WMGLD's Public Power Week/ Energy Conservation Month activities. Andrea L. Colnes of East Montpelier has been appointed to fill a vacancy on the Board of Directors of Washington Electric Cooperative. Colnes was appointed by WEC's board at their Oct. 29 meeting. The vacancy was caused by the accidental death, in early September, of long-time director Wendell Cilley of West Topsham. As part of "Public Power Month," The Reading Municipal Light Plant hosted its 11th annual Halloween party on Oct. 23 at its central office. Education & Training UpdateWhen I developed the certificate program, I thought I was going to be the one delivering the message about good customer service; little did I know, however, that I would be receiving it. ReminderScheduling for 2009 On-Site Training is beginning. If you have not already done so, please fax your completed form to Sharon McDonald-Davies at (508) 482-0932, or e-mail it to smcdonald@neppa.org.
Please let us know as soon as possible if you have anyone to enroll in the Apprentice Lineworker Program. The first session will begin Feb. 10, 2009. Legislative Update Given today's costs, do you know the replacement value of your utility's properties? When did you last undergo a professional evaluation of your buildings, structures, land improvements, machinery and equipment? |
Association HappeningsNEPPA's Customer Service Committee met recently to plan the 2009 Customer Service Conference. This one-day conference will be held on May 14, 2009 at Tower Hill Botanic Garden in Boylston, Mass. Save the Date! Friday, Jan. 23, 2009 Chocksett Inn in Sterling, Mass. The program will consist of three one-day sessions (one day a week for three weeks), and will culminate in a NEPPA Supervisory Skills Certificate to be awarded at the completion of the program. William Hesson, NEPPA Safety Trainer based in upstate New York, took his fourth year apprentice lineworker students on a field trip to Noble's Wind Farm in Bliss, N.Y., where they had the opportunity to see the latest in electrical technology. NEPPA 's 2009 training programs will include a new topic - Ergonomics. NEPPA Trainer Linda Calderiso will teach the course that will focus on fitting people to their work environments. Upcoming Events December 2 Training & Education Committee NEPPA Office
December 4 Membership & Marketing Committee Century Bank Medford, Mass.
December 5 Executive Committee NEPPA Office 10 a.m.
December 9 Engineering Refresher Task Force NEPPA Office 10 a.m.
January 6 Customer Service Committee NEPPA Office 9:30 a.m.
January 23 Human Resource Roundtable Chocksett Inn Sterling, Mass. 10 a.m.
April 14, 21, 28 Supervisory Skills Chocksett Inn, Sterling, Mass.
May 14
Customer Service Conference Tower Hill Botanical Garden Boylston, Mass.
June 22 Benevolent Fund Golf Outing Stow Country Club Stow, Mass.
June 23 Safety & Operations Conference Holiday Inn, Boxboro, Mass.
NEPPA's 2009 Annual Conference Sept. 20-23, 2009 Ocean Edge Resort and Club Brewster, Mass. Oct. 20, 27, Nov. 3 Supervisory Skills Golden Eagle Resort Waterbury, Vt. |