NAFA Connection
NAFA Fleet Management Association
NAFA President Gayle Pratt was among the final candidates for the 2008 International Fleet Manager of the Year award. The award, organized by MMM Business Media International (publisher of Fleet Europe Magazine and www.fleeteurope.com), was handed out to Claus-Peter Kruger of Shell on October 16, 2008 during a ceremony in Berlin.
Pratt, Director, Global Fleet, Global Supply Chain, Ecolab, was nominated alongside Ralph Ruckgaber of IBM, Luc Dendievel of Johnson & Johnson, Martin Hahne of ThyssenKrupp, Gael Robert of UTC, and Kruger.
"The entire NAFA family is very proud of Gayle and her accomplishments on the international front," said Phillip E. Russo, CAE, NAFA's Executive Director. "She has, naturally, brought a global perspective to the NAFA Board, the results of which will be far-reaching for NAFA. I have been privileged to work under her leadership for the past year and a half and hope she will continue to contribute her unique and valued expertise for many more years."
The International Fleet Manager of the Year rewards the person who has most successfully operated or implemented his/her international fleet management strategy taking into account local differences and best practices. Candidates are elected by a jury composed of experts in the fleet industry, international fleet managers, members of the editorial team of Fleet Europe and editors of national fleet magazines.
Gayle Pratt is in charge of an Ecolab fleet, which has more than 13,500 vehicles total, including 3,749 vehicles in Europe alone. The company has a presence in 160 countries and is headquartered in St. Paul, Minn.
"We drive excellence and deliver results through the expertise of our associates combined with our dedication to social responsibility," stated Pratt. "For these reasons we make a difference and provide value to our customers and to the global economy."
This year's jury included Paul Herremans, Phillips; Raphaelle Jeanneret, Schinder; Paul Darbyshire, Akzo Nobel; Emmanuel Roche, Masterlease; Olivier Fossion, ALD Automotive; Wim Halsberghe, Fleet Synergy; Matt Dyer, LeasePlan International; Christel Reynaerts, Alphabet; Robert Boscari, Renault; Marcel De Rycker, Mercedes Car Group; Stefan Brungs, Volkswagen; Filip Van Mullem, Fleet Logistics; Nico Reeskens, BCA Mainland Europe; Hanno Boblenz, FirmenAuto; John Maslen, Fleet News Europe; and Caroline Thonnon, Steven Schoefs, and Annick Nemetz of MMM Business Media.
Get Your Space Now!
The general sales campaign has been open and the exhibitor prospectus were mailed in September. You still have time to secure a prime location at the largest fleet management event under one roof anywhere.
Here are the forms you will need to reserve your booth space today:
2009 NAFA Institute & Expo Floor Plan
2009 NAFA I & E Exhibit Space Application
Look at the vendors already signed up!
To connect with buyers at all levels – from corporate and public service fleet managers to fleet maintenance managers – exhibit at NAFA 2009 Institute & Expo. To reserve your booth or request more information, contact Mark Miller at 703-934-4700, ext. 1107, or exhibits@nafa.org.
Save the dates: the 2009 I&E takes place April 25-28, 2009, at the New Orleans Morial.
NAFA INSTITUTE & EXPO IS THE MARKETPLACE THAT MATTERS MOST!
At NAFA's 2009 Institute & Expo, meet face-to-face with hundreds of fleet professionals at one of the largest fleet management events in the world. It's only five months away, and select expo spaces are going fast! Reserve your space and become an I&E sponsor today!
Benefits of exhibiting:
- Access to the best prospects for your products in all industry segments.
- Networking opportunities with your current customers, potential buyers and industry leaders. Conference programming that draws buyers.
- Complimentary registrations (one conference and three exhibitors per every 100 sq. ft.)
- Listings in the Official Show Guide, which acts as a year-long buyers guide for attendees, as well as online.
- Join the Green Zone to showcase your "green" product or service, at no extra cost!
Attendee information:
- 85 percent of attendees recommend/specify or have purchasing authority.
- Seven out of 10 attendees are responsible for fleet maintenance services.
- Seven out of 10 of the fleet managers of the largest commercial truck fleets attend NAFA I&E.
- I&E attendees manage $45 billion dollars in assets.
- Three in four attendees have light-duty trucks in their fleets.
Become an I&E Sponsor Today! I&E Sponsorship packages are designed with your maximum return on investment in mind. We have designed valuable sponsorship packages that consider budgets of all sizes. From pre-event marketing exposure to extensive on-site visibility to post-event press coverage and extensive online visibility, sponsoring NAFA's 2009 Institute & Expo is the ideal way to reach the largest gathering of fleet managers this year. Take advantage of the networking opportunities – the I&E is a great place to not only find new customers, but also build long-standing relationships.
Become a Sponsor! Contact Mark Miller at (703) 934-4700, ext. 1107, or exhibits@nafa.org.
NAFA has blocked rooms at two hotels. The Hilton New Orleans Riverside, which is next to the New Orleans Morial Convention Center, offers group rates of $226 - $276. Online reservations can be made at http://www.hilton.com/en/hi/groups/personalized/MSYNHHH-AFA-20090418/index.jhtml
The DoubleTree New Orleans is four blocks from the New Orleans Morial Convention Center and offers a group rate of $226. Online reservations can be made at http://www.hilton.com/en/dt/groups/personalized/MSYTCDT-AFA-20090419/index.jhtml
The first night's room rate is required as an advance deposit for all reservations. Credit cards will be charged at the same time that the reservation is made.
The cutoff date for reservations is April 1, 2009. NAFA will be providing shuttle service between the hotels and convention center.
Are you enrolled in the CAFM Program, but the three-year time limit to earn your certification is almost up? Not to worry – you may be eligible for an extension.
NAFA recognizes that personal and professional obligations may interfere with a candidate's ability to complete the program within the three-year window. Candidates may therefore apply for up to two, one-year extensions, but only if they have registered for and taken at least one exam during the previous 12 months. No extensions outside of this policy will be approved. For more information, visit certification@nafa.org.
The propane industry launched the latest version of its fleet cost calculator designed to help fleet managers understand the costs associated with using propane-fueled vehicles. The online fleet calculator is available at www.propanecouncil.org/fleetcalculator/.
The calculator will help analyze the affects of fuel prices, vehicle gas mileage, initial vehicle price, local and state rebates, and federal tax credits, and allows users to estimate costs over a 10-year period, factoring in revenue from the sale of vehicles.
The New Jersey Assembly passed the Motor Vehicle Owners' Right to Repair Act (A-803) by a vote of 49 in favor, 22 against, and 8 abstaining. Introduced by Assemblyman Reid Gusciora (D-Mercer), the Right to Repair Act ensures that New Jersey independent repair shops will have the same access to service information, tools and software that vehicle manufacturers make available to their new car dealers.
Aaron Lowe, Vice President of Government Affairs for the Automotive Aftermarket Industry Association (AAIA), testified that the service and parts business is becoming a growing percentage of car companies' profits, and therefore, it is of great concern that independent repair shops are becoming more dependent on the car companies and their dealers for tools and information. "The commercial interests at stake in the vehicle repair market demand that Right to Repair legislation be enacted to ensure a level playing field where consumers continue to have a choice of where they have their vehicle serviced," Lowe stated.
Other groups testifying in favor of the bill included the Alliance of Aftermarket Service Providers of New Jersey (AASP-NJ), New Jersey Gasoline-Convenience-Automotive Association (NJGCA), Citizen's Action, National Federal of Independent Business (NFIB), and AAA.
The bill now moves to the New Jersey Senate for consideration. Additional information on the Motor Vehicle Owners' Right to Repair Act (A-803) can be found at www.righttorepairnj.org.
More Minnesota State employees are heeding Governor Pawlenty's call to reduce petroleum fuel consumption and use cleaner-burning alternative fuels like E85 in state vehicles whenever possible. According to a new report from the Minnesota SmartFleet Committee, E85 use in the state fleet during the first three quarters of 2008 is 55 percent greater than during the same period in 2007.
"We have increased our E85 use to approximately 12 percent of our total fuel purchases," said Tim Morse, chair of the SmartFleet Committee and director of Fleet and Surplus Services, Minnesota Department of Administration. "That's very good progress toward our goal, but with E85 available at more than 360 locations statewide, we can do even better."
There are an estimated 200,000 vehicles that can use E85 as well as gasoline on the road today in Minnesota. As with the State fleet, the Minnesota Department of Commerce has noted an increase in overall E85 sales throughout 2008, even as gasoline sales have declined for four consecutive months. While vehicles using E85 instead of gasoline get fewer miles per gallon, the price of the ethanol-based fuel in Minnesota is averaging from 40 to 60 cents less than regular unleaded, according to the American Lung Association of the Upper Midwest, which tracks E85 prices on its www.CleanAirChoice.org Web site.
The UAW filed a federal lawsuit against auto supplier ZF Boge, stating the company's decision to close its Paris, Ill., manufacturing plant is a breach of contract.
"We had a very straightforward agreement with the company," said Gary Abernathy, Local 2343 Bargaining Chairman. "If they agreed to keep our plant open, we would modify our contract. We kept our end of the bargain -- and now they're closing our plant anyway. That's a breach of contract. We're suing to enforce our agreement, plain and simple."
In May 2007, during the term of an existing collective bargaining agreement, ZF Boge management informed the UAW that it was planning to consolidate the Paris facility and a nonunion plant in Hebron, Ky.
Only one of the two facilities would remain open, according to company officials, who requested modifications in the UAW contract. In June 2007, Local 2343 members ratified an agreement that froze their pension plan and reduced working hours. ZF Boge management then advised the union that the Paris facility would remain open and implemented the contractual changes. In November 2007, some equipment and work was transferred from the company's Hebron, Ky., plant to the Paris facility.
In April 2008 ZF Boge management reversed course, and announced that the Paris facility would be closed, and the Hebron plant would stay open instead.
"We know that times are tough in the auto industry," said Abernathy. "That's why we agreed, mid-contract, to changes that would save the company millions of dollars. In exchange, they promised to keep our plant open."
The lawsuit, filed in the Urbana Division of the U.S. District Court for the Central District of Illinois, calls for the Paris plant to remain open, and for workers to be made whole for the damages they suffered as a result of ZF Boge's violation of the signed labor agreement.
General Motors is exploring a potential sale of ACDelco, its global independent aftermarket parts business, a brand of GM Service & Parts Operations. A sale is expected to promote more rapid growth of ACDelco globally.
As the company announced in July, GM is undertaking a number of initiatives to bolster its liquidity position by approximately $15 billion through year-end 2009, including the sale of assets that are expected to generate approximately $2 to $4 billion of liquidity. In addition to the ACDelco business, GM previously announced it is exploring the potential sale of its Hummer brand and its technical and manufacturing center in Strasbourg, France.
ACDelco provides light-duty maintenance and repair parts and associated services for both GM and non-GM vehicles in more than 100 countries. Part of GM Service & Parts Operations, ACDelco is headquartered in Grand Blanc, Mich., with approximately 600 employees worldwide. GM has retained Merrill Lynch to assist in this initiative.
Auto Thefts Decrease by Nearly Half in British Columbia
The car-theft rate in British Columbia continues to decline, falling 45 percent across the province and 54 percent in the Lower Mainland from 2003 levels, the year the bait-car program was first introduced.
The bait-car program, along with other innovative programs like immobilizer technology and integrated road safety units, is being credited with reducing the number of car thefts across the province to 6,700 in the first six months of 2008 from 12,100 in the first six months of 2003.
Solicitor General John van Dongen announced the new statistics, highlighting that the decreases in auto theft demonstrate that car thieves are more aware of police crime-fighting tools, and the public is better educated on steps they can take to protect their vehicles.
Ontario Bill to Ban Cell Phone Use by Drivers Introduced
The Ontario government has tabled legislation that will ban drivers from using electronic devices for chatting, text messaging, and e-mailing and will force motorists to use hands-free equipment.
Introduced on October 28 by Transportation Minister Jim Bradley, the proposed bill will include regulations for the use of all electronic devices, including BlackBerrys and Global Positioning Systems (GPS).
If passed, this move will see the province follow Newfoundland, Quebec, and Nova Scotia, which have all recently brought in new guidelines to prevent drivers from using hand-held devices. In addition, the governments of Manitoba and Prince Edward Island are considering similar legislation.
Drivers who are caught by police using an electronic device that is not hands-free will face fines of up to $500 and demerit points. In anticipation of extensive bans of electronic devices for drivers, North American car manufacturers have already begun building hands-free technologies right into the new models.
Transport Canada estimates that driver distraction is a contributing factor in about 20 percent of all collisions. Drivers who use cell phones are four times more likely to be in a crash than drivers who are focused on the road.
Economic Stimulus
When Congress returns for a post-election session, on the agenda will be a second economic stimulus package. Included will be a proposal for the U.S. High Efficiency Advanced Truck Technology (US-HEATT) Program. The proposal calls on the federal government to provide targeted economic stimulus funding of $1.5 billion to support the rapid adoption of new truck technology. According to some estimates, within 36 months the number of hybrid trucks on the road could grow from 600 to 10,000 if US-HEATT were to be adopted.
Over the next four years, the US-HEATT funds would be used for two primary purposes. Up to 75 percent of the funds would be designated to help deploy new, not yet commercially accepted truck technologies. An additional investment of 25 percent of the total, or $300 million, would go to research, development, and demonstration of new technology enhancements and other U.S. technologies to reduce oil consumption and cut greenhouse gas emissions from the transportation sector. For additional information, contact Pat O'Connor, NAFA's U.S. Legislative Counsel, at patoconnor@kentoconnor.com.
California Diesel Proposal
The California Air Resources Board (ARB) will be conducting a public hearing on Dec. 11 and 12 in Sacramento to consider the adoption of a proposed regulation to reduce emissions from in-use on-road diesel vehicles. In a draft rule unveiled by the ARB on Oct. 24, owners of diesel trucks that operate in California would be required to install particulate filters in 2010 and begin retrofitting older vehicles with low-emitting engines in 2012. The rule would be applicable to all trucks travelling on the state's roads, including vehicles located or registered outside of California. Additional information is available at http://www.arb.ca.gov/regact/2008/truckbus08/truckbus08.htm.
General Motors Corp. is pursuing a global energy strategy that addresses global energy and climate issues and helps reduce the automobile's reliance on petroleum by improving the energy efficiency of existing motor fuels and developing alternative energy and alternative propulsion systems.
On Oct. 20, GM held a media workshop to share its world-leading technologies in sustainable biofuels with China. The workshop reinforces GM's new energy strategy centered on energy security and diversity and supports China's sustainable development of automotive energy and transportation systems. Currently, China is the world's third-largest ethanol producer, behind the United States and Brazil, with annual production of around 1 billion gallons.
The development goal of China Automotive Energy Research Center (CAERC) is to provide support for China's policymaking on automotive energy strategies, technology roadmaps, and management mechanisms. At the same time, CAERC is working with various organizations in academia and related industries in China to accelerate the development of the new energy automotive industry.
In addition, earlier this year, GM announced the formation of strategic alliances with U.S.-based Coskata Inc. and Mascoma Corp., respectively, in the area of next-generation ethanol technologies. While GM is helping Coskata commercialize its cellulosic ethanol made from agricultural and municipal solid waste, it is working with Mascoma on rapid commercialization of second- and third-generation biofuels made from wood wastes. Coskata will begin test production of cellulosic ethanol in mid-2009 and Coskata's first full-scale plant will be capable of producing 50 million to 100 million gallons of cellulosic ethanol annually in 2011.
Hitachi, Ltd. and Hitachi Vehicle Energy, Ltd., which manufacture lithium-ion batteries for hybrid electric vehicles (HEV) and other uses, announced they have been awarded an order from U.S.-based Eaton Corporation to supply motors, inverters, lithium-ion batteries, and other components for Eaton's hybrid power systems to be delivered through 2011. Plans call for commercial vehicles using Eaton's hybrid system to be rolled out in markets in North America, Europe, and Asia.
Hitachi expects the global market for commercial vehicle and passenger car HEVs to continue expanding from the 690,000 unit level recorded in 2007 to 1.5 million units in 2010. Eaton hybrid commercial vehicles deployed in fleet operations are currently achieving between 30 percent and 60 percent savings in fuel costs, dependent on driving route and operating conditions, along with similar percentage decreases in NOx and other harmful emissions.
The California Air Resources Board's "Drive Clean California Campaign" and vehicle manufacturers recently showcased the latest efficient, clean technology vehicles at Brea Mall.
On display were the newest hybrid, compressed natural gas and super-clean gasoline vehicles and consumers were able to consult with experts about vehicle smog and global warming scores, fuel economy, and state, federal and local incentives.
Starting in 2009, new Environmental Performance Labels will be required on all new cars sold in California. The label displays a smog score and global warming score on a scale of 1 to 10, with the highest scores indicate the cleanest vehicles. The four vehicle makes and models showcased at the event included:
2009 Nissan Altima: hybrid-electric (smog score: 9 / global warming score: 9)
2008 Toyota Highlander: hybrid-electric (smog score: 8 / global warming score: 8)
2008 Volkswagen Convertible Beetle: clean gasoline (smog score: 9 / global warming score: 6)
2008 Honda Civic GX: compressed natural gas (smog score: 9 / global warming score: 9)
A new analysis found that the U.S. ethanol industry produces enough ethanol feed co-products to feed all the cattle raised in Texas, Nebraska, Kansas, and Colorado, the nation's top four livestock feeding states. The analysis, prepared by Washington-based Renewable Fuels Association, examined the role ethanol 
production plays in supplying feed to livestock producers worldwide, thereby extending corn supplies for domestic and export markets.
"Ethanol plants are a major source of livestock feed – enough to feed all the cattle in the four largest livestock states," said Lucy Norton, Managing Director of the Iowa Renewable Fuels Association (IRFA). "Too often people overlook the fact that one-third of every bushel of corn processed into ethanol results in a high-protein livestock feed. This co-product replaces corn in livestock rations and increases the amount of bushels available for other uses, such as food and exports."
Distillers grains, the co-product of dry mill ethanol production, are fed to beef cattle, dairy cows, hogs, and poultry. These co-products are typically priced at a discount to the feed ingredients they replace so livestock and poultry feeders can take advantage of the value of these products in least-cost ration formulations. 
Iowa's ethanol industry produced approximately 6.6 million tons of distillers grains in 2007. This represents 29 percent of total U.S. distillers grains production. The state is the leader in renewable fuels production and has 35 ethanol refineries with the capacity to produce 2.7 billion gallons annually.
Get the most from your NAFA membership, by taking advantage of substantial discounts on all products in our online store. These discounts are available to members and ffiliates only. To download a catalog of current products, click here.
Discount! Order now and SAVE!
Save up to 25% on NAFA's RFP Guide:
Request for Proposals Guide
November Sale! Order Request for Proposals Guide by Nov. 30, 2008, and save 25 percent off regular member price. Instructional CD-ROM provides you with step-by-step instruction for preparing an effective RFP. Save time by directly accessing numerous reference documents and samples, including Process Flow and Statement of Work. The CD ROM format provides fast and easy-to-use navigation and direct access to numerous samples, reference documents, and glossary. Save time by using short cuts and quick links to specific areas of interest such as Process Flow and Statement of Work samples and a valuable tool for experienced RFP writers and novices alike. Order Today!
Driver Transportation Options
Softback & e-Download
Available in two formats!
This 154-page compilation of information was developed for a manager's review and evaluation of providing business transportation to employees. Topics include: reasons to reject driver reimbursement, resale losses, trends among commercial fleets & why the federal government should discourage employee reimbursement.
Order your copy today!
Space is provided in each issue of FleetFOCUS for companies and organizations to advertise career opportunities in the fleet industry. This space also allows members to market themselves to potential employers. Listings must be 200 words or fewer. Links to complete job descriptions on the company's own Web site are suggested. Please note all of the materials a candidate must supply in order to be considered for the position (e.g., resume, salary history, municipal application, etc.). To take advantage of this service, e-mail your ad to Patrick McCarren at pmccarren@nafa.org.
New Job Postings This Issue
Fleet Manager – City of Lakeland - Lakeland, FL
Capital Regional District - Corporate Fleet Manager - Victoria, BC
Garage Service Supervisor City of Santa Cruz, CA
Fleet Coordinator, Houston, Texas
Job Wanted Listings Provide New Networking Opportunities!
Are you looking for a new job or a motivated, hard-working employee? NAFA's Job Wanted Listings is a new and exclusive benefit for members and affiliates who are looking to make a career change. At the most recent Board meeting, the Trustees approved this new opportunity to assist both NAFA members and NAFA affiliates with career changes. PLEASE NOTE: This new and exclusive benefit is FREE! To take advantage of this service, e-mail your Job Wanted posting to Patrick McCarren at pmccarren@nafa.org.
Resume Bank
NAFA maintains a file of fleet managers' resumes that are provided to employers who don't choose to publicly announce job openings. If you would like NAFA to have your resume on file, mail it to Maureen Smith, NAFA, Inc., 125 Village Blvd., Suite 200, Princeton, NJ 08540, or fax it to 609-452-8004. Resumes can also be e-mailed to Maureen Smith at msmith@nafa.org.
NAFA has a number of fleet-related job openings on the Jobs Wanted/Available page (click here).
Industry Calendar
Click here
November is a busy month for NAFA Chapters! Chapter meetings will take place, including:
November 11, 2008
Midwest Chapter: Leasing 101
Location: Casey's General Store Head Quarters, Ankeny, Iowa
Contact: Bob Eggerss, Fleet Manager, P: 515.270.3676, Bob.Eggerss@Pioneer.com.
RSVP by November 8, 2008
November 11, 2008
New Jersey Chapter - Annual Education Meeting
Location: Crowne Plaza, Fairfield, NJ Guest Speaker - Steve Adubato
November 13, 2008
Old Dominion Chapter Meeting
Location: VDOT Brookfield Corporate Complex, Richmond, Virginia
Contact: Ken Bernard, ken.bernard@roanokeva.gov, P: 540.853.2108 or 540.400.9894
RSVP by November 7th
November 13, 2008
New York Chapter - Driving Drowsy & Accident Management
Location: Port Authority Bus Terminal, NY
RSVP by November 7, 2008
November 18, 2008
Mid-America Chapter: Custom Truck and Equipment Plant Tour
Contact: Becky Hanna, bhanna1@hallmark.com
November 20, 2008
Arizona Chapter Meeting & Golf Outing
Location: GE Capital Solutions Facility, Scottsdale, AZ
Contact: Mark Manney, mark@nationalautomart.com, P 602.484.7055
RSVP by November 17th
November 20, 2008
Greater Hartford Chapter Meeting
Location: Hartford Convention Center, Hartford, Connecticut
Contact: Bridget Clark, P: 860.285.5931 or 954.660.8125
November 24, 2008
Pacific Southwest Chapter - Los Angeles Auto Show Meeting
Location: Los Angeles Convention Center
Contact: Leonie von Halle, lvonnhall@csc.com.
RSVP by Tuesday, November 18, 2008
Members Benefit You:
Welcome New Members and Affiliates Who Joined in October!
Which new colleagues and suppliers might you benefit from? Welcome new NAFA Members and new NAFA Affiliates; click here to view.
You still have time to get the word out about NAFA! We encourage our Members and Affiliates to share the benefits of NAFA with friends and colleagues and invite them to join. Let them know the value of membership, how we're an organization of shared ideas all about fleet!
Those participating in the 2008 Membership Drive between now and Nov. 30, will earn a $10 coupon good toward any NAFA product – as long as your name is in the SPONSOR line on a new application. You will also have a chance to win a free registration to the 2009 Institute & Expo in New Orleans, April 25-28, 2009. Up to five lucky participants will win this prize!
For each new fleet manager a NAFA Member recruits between June 1 and Nov. 30, 2008, one ticket will be entered in a drawing to win a free I&E registration. Be a promoter and spread the word! To get Membership Drive details, download applications and review ideas on how to get started, visit www.nafa.org/2008drive. Winners will be announced in January 2009, and up to five free registrations will be awarded.
Have you been promoted? Is your company moving? Did you get a new job? Are you retiring? Remember to notify NAFA about these and other changes.
If you are retiring, please contact NAFA, as you may be eligible to become a NAFA alumnus and stay in touch with your NAFA colleagues and friends.
There are two easy ways to help your colleagues keep in touch and make changes to your membership record: 1) click on "My Profile" on the NAFA homepage and submit changes, or 2) e-mail info@nafa.org.
e-Communities offers members the chance to reach colleagues and share ideas when they need to -- anytime, anywhere! These virtual neighborhoods allow members to easily e-mail others within that community with specific fleet questions. As a subscriber to e-Communities, you will be able to:
- View real-time activity between other subscribed members within the group(s) you subscribe to.
- Share your knowledge and assist a fellow member in need, access lists of subscribers for each group, and access a history of inquiries posted to e-Communities.
- Some of the topics include alternative fuels, disaster relief, fleet maintenance, global fleet, law enforcement, and many more! Come be a part of NAFA's community!
To visit e-Communities, please click here.
Free and open to all, NAFA's Fleet Technician Service Resource Web site is designed to assist fleet managers in identifying the educational resources needed by their service technicians. Because NAFA recognizes, encourages, and promotes the certification of automotive service professionals by the National Institute for Automotive Service Excellence (ASE), the Web site is organized according to ASE's testing categories.
By clicking on each of the categories, you or your service technicians can see a selection of the most useful books, videos, CDs, and other resources designed to prepare technicians for the ASE test in that category. ASE measures the skills of automotive service professionals through its national certification program through which ASE-certified technicians prove their technical competence to themselves, to their employers and to their customers.
Visit today at www.nafa.org/ase and www.asenafa.org.