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Cruise: Port Everglades

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Port Everglades Pilots Two Passport Control Programs

Port Everglades and its cruise line partners, Carnival Cruise Line and Royal Caribbean International, are working with U.S. Customs and Border Protection (CBP) to launch two pilot programs this summer. Automated Passport Control (APC) kiosks and Mobile Passport Control (MPC) are designed to expedite secure entry into the United States following a cruise vacation. Port Everglades is the first U.S. cruise port to test these programs, although they are currently available in many U.S. airports and for cruise passenger preclearance in Vancouver (BC).

Both programs streamline the traveler inspection process and enable CBP officers to focus more on the inspection and less on administrative functions.

"We are working closely with CBP to improve guest service and make the debark process more efficient without compromising safety and security," said Deputy Port Director Glenn Wiltshire. "We have high hopes for both programs, and are evaluating the efficiency, staff time and costs involved during this three-month pilot program."

APC kiosks allow passengers to provide their travel documents and customs declaration forms prior to speaking to a CBP officer.

MPC is the first Smartphone app authorized to expedite a traveler's entry process into the United States. It allows U.S. citizens debarking from a cruise ship to complete their customs declaration using their phones and thus expedite the clearance process in the terminal.

"We are very fortunate to be able to partner with Port Everglades in innovative projects that will enhance the arriving passengers' experience. These important business transformation initiatives are part of CBP's greater resource optimization strategy and will help to support the increased passenger traffic growth that we continue to see in South Florida," said CBP Port Director Jorge Roig.

CBP's Global Entry program, which gives preferential processing to guests who are Global Entry card holders, has been available at Port Everglades since summer 2015.

Port Everglades ranks among the world’s three busiest cruise ports, with more than 3.7 million passengers in 2015. Nine cruise lines, one ferry and more than 40 cruise ships sail from the South Florida seaport including: Balearia's Bahamas Express, Carnival Cruise Line, Celebrity Cruises, Costa Cruises, Cunard Line, Holland America Line, Princess Cruises, Royal Caribbean International, Seabourn and Silversea Cruises.
 

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