Message from AHVAP Executive Director

The Value of True Expertise in Healthcare: How to Screen Out the Noise and Identify Real Knowledge

Dear AHVAP Members and Partners,

In today’s fast-paced healthcare environment, professionals and organizations are constantly bombarded with information. From the latest clinical protocols to evolving regulatory requirements and technology trends, the flow of new insights seems endless. However, with this influx of information comes a challenge: distinguishing genuine expertise from the noise generated by those who may lack the necessary depth of understanding but present themselves as authorities. This is particularly critical in healthcare, where the stakes are high and decisions directly impact patient outcomes, organizational safety, and operational efficiency.

The concept of expertise in healthcare isn’t just about having access to information; it’s about the ability to interpret, apply, and continuously refine that knowledge based on real-world experience. True experts bring years of hands-on experience, specialized education, and a dedication to evidence-based practices. They not only know the theories but also understand the nuanced applications and limitations that come with working in complex healthcare systems. These professionals contribute to the field by engaging in rigorous research, publishing in peer-reviewed journals, and participating in professional organizations. Their credibility is built on a foundation of verified knowledge, practice-based learning, and a track record of proven results.

On the other hand, the rise of “pseudo-experts” has added a layer of risk to healthcare decision-making. These individuals often rely on surface-level knowledge, popular trends, or unverified data. They may appear convincing, using jargon or buzzwords to project authority, but they lack the clinical or operational experience that distinguishes true expertise. Pseudo-experts may cherry-pick studies, oversimplify complex issues, or provide advice that hasn’t been vetted through rigorous scientific evaluation. The result is often a set of recommendations or strategies that may sound appealing but fail to deliver on the ground, sometimes even leading to harmful outcomes.

Healthcare organizations must be vigilant in screening out the noise and ensuring they rely on credible, well-grounded expertise. Here are several strategies to help distinguish true experts from those who may be less qualified:

  1. Verify Credentials and Experience:
    A healthcare expert’s background should include a blend of relevant education, certifications, and real-world experience. Look for advanced degrees, specialized certifications, and a history of employment or practice in roles that are directly related to the advice they’re giving. For instance, a true value analysis expert might hold the Fellow designation from AHVAP, coupled with varied experience in healthcare value analysis or have completed the AHVAP Executive Leader Fellow Program.
  2. Assess Evidence of Continuous Learning:
    Healthcare is an ever-evolving field, and true experts commit to lifelong learning. They participate in continuing education, attend industry conferences, and engage in professional networks to stay updated on the latest advancements. Those who are genuinely committed to their field will have evidence of ongoing professional development, such as participation in relevant courses, workshops, or certifications. Experts should have a demonstrated commitment to continuous formal learning through micro-credentialing and additional professional development.
  3. Look for Peer-Reviewed Contributions:
    True experts in healthcare contribute to the body of knowledge by publishing research, presenting at professional conferences, or serving on editorial boards. Peer-reviewed articles and presentations indicate a commitment to transparency, critical evaluation, and advancing the field. Pseudo-experts, on the other hand, may rely on self-published articles, social media influence, or anecdotal evidence without the backing of rigorous scientific scrutiny.
  4. Evaluate Practical Experience and Real-World Results:
    The best healthcare advisors have hands-on experience in implementing their recommendations. Look for individuals who can point to specific examples or case studies where their guidance has led to measurable improvements in patient outcomes, safety, or operational efficiencies. True experts understand the complexities of healthcare settings and can tailor their advice to the unique needs of your organization.
  5. Check for Industry Recognition and Professional Involvement:
    Membership in professional associations or recognition by industry organizations can also signal expertise. True experts are often recognized by their peers and are involved in healthcare associations relevant to their field.
  6. Beware of Over-Simplified Solutions:
    True experts understand that healthcare challenges are complex and rarely have one-size-fits-all solutions. Pseudo-experts may offer simple, quick-fix solutions that sound appealing but fail to account for the nuances of clinical settings or operational realities. When someone provides overly simplified answers without a thorough assessment, it’s often a red flag that they may not fully understand the complexity of the issue.

The importance of true expertise in healthcare cannot be overstated. Whether it's in the selection of medical devices, infection prevention strategies, or financial management of resources, knowledgeable advisors can help organizations make informed decisions that improve patient care, enhance safety, and optimize resources. By contrast, relying on individuals who lack genuine expertise can lead to poor decisions, wasted resources, and, in some cases, harm to patients.

For healthcare leaders, the ability to screen out the noise is essential. It’s worth investing time and effort into validating the credentials and experience of those offering advice. Building a network of trusted, credentialed experts not only strengthens decision-making but also helps organizations stay adaptable and resilient in an ever-changing industry. The right experts can offer insights grounded in evidence and experience, empowering healthcare teams to meet today’s challenges with confidence and clarity.

In the end, investing in true expertise is about more than just knowledge — it’s about safeguarding the quality and integrity of healthcare itself. By choosing to collaborate with individuals who bring real insight and practical experience, healthcare organizations can ensure that they are not only keeping up with industry advancements but also leading the way in providing safe, effective, and high-quality patient care. Be a part of innovation, be a part of AHVAP!

Regards,

J. Hudson Garrett Jr., Ph.D., MSN, MPH, MBA, FNP-BC, IP-BC, PLNC, VA-BC, BC-MSLcert™, MSL-BC, LTC-CIP, CIC, CPPS, CAE, CPHQ, CVAHP™, ICE-CCP, CPXP, CMRP, CDIPC, FAOM, FACDONA, FAAPM, FAPIC, FNAP, FACHE, FSHEA, FIDSA, FAHVAP
Executive Director and Executive Vice President
Association of Healthcare Value Analysis Professionals (AVHAP)
Chief Credentialing Officer
AHVAP Certification Center
Certified Association Executive