Novak Takes on Inside Sales at Continental

Oshkosh, Wis.— Continental Girbau Inc. (Continental) recently transitioned Eric Novak to inside sales associate. Novak, of Oshkosh, Wis., has served as customer care associate since May 2016.

In his new role, Novak interfaces closely with Continental customers, distributors and staff; manages lead qualification processes; and handles inside sales and customer relations responsibilities.  

“Eric brings a big boost to this inside sales position and is a great first contact to any new lead coming into Continental,” said Pam Kuffel, finance services manager & international sales manager. “He can quickly qualify a lead and get customers in touch with their local distributor. Eric will continue to grow in this position, bringing added value to all aspects of his new job responsibilities. He fits seamlessly into inside sales thanks to his extensive customer care experience. I am very excited to have him on our team.”

“During my time at CGI, I’ve had the opportunity to get my feet wet in the laundry industry – developing valuable skills and relationships along the way,” said Novak. “In my new role, I look forward to expanding on those things from a new perspective. Our sales team here is a close-knit group of great people, for whom I have a lot of respect. I enjoy our unique, personal approach to serving our customers.”

Novak holds two associate degrees in Applied Science – one in paralegal and the other in criminal justice/law enforcement. Both are from Fox Valley Technical College, in Appleton, Wis.

To discover more about Continental laundry products – backed by industry leading warranties – visit www.cgilaundry.com or call 800-256-1073

Continental Girbau Inc. is the largest of 15 subsidiaries of Girbau Global Laundry Solutions (Girbau), based in Vic, Spain. Girbau laundry products – marketed throughout 100 countries worldwide – meet rigorous environmental and safety standards established by the International Organization for Standardization (ISO). Girbau holds both ISO9001 and ISO14001 certifications. Ever focused on laundry efficiency, Continental is a member of the U.S. Green Building Council (USGB), a 501(c)(3) nonprofit that developed the Leadership in energy and Environmental Design (LEED) Green Building Rating System.