FORT LAUDERDALE, FL, February 20, 2024 –1Concier, an industry-leading solution provider of high-quality linen products, is excited to announce the launch of its eCommerce platform, a modern and user-friendly online ordering experience. 1Concier eCommerce aims to streamline the ordering process, enhance customer convenience, and provide personalized solutions tailored to individual needs.
"We are thrilled to introduce our eCommerce platform, which represents our commitment to providing exceptional service and convenience to our valued customers," said Tony Smith, President and CEO of 1Concier. "Customers can expect 24/7 access to their accounts, effortless ordering experience, and enhanced product information—all at their fingertips. Our goal is to offer a one-stop solution that meets the evolving needs of our customers."
The eCommerce platform boasts several key features designed to optimize the customer experience. These include simplified navigation for quick product selection, an intuitive interface for seamless ordering, and customized product recommendations based on individual preferences and order history. Additionally, customers can benefit from access to detailed product descriptions, specifications, and care instructions, empowering them to make informed purchasing decisions.
"We are proud to have partnered with 1Concier in developing and implementing their eCommerce platform," said Mason Whitaker, President of Volt Technologies, the technology partner responsible for the platform's design and deployment. "After reviewing various platforms, we recommended the most user-friendly option to ensure a seamless and intuitive experience for 1Concier's customers. We are confident that the platform will enhance the shopping experience and drive customer satisfaction."
The launch of the eCommerce platform underscores 1Concier's commitment to innovation, customer satisfaction, and providing best-in-class solutions to current and future customers. For more information about 1Concier and its new eCommerce platform, please visit www.1Concier.com.
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ABOUT 1CONCIER: 1Concier, owned by Lion Equity Partners, was formed from the merger of Riegel Linen, T-Y Group, and Harbor Linen - combined we strive to be the industry-leading linen solution for the Hospitality, Healthcare, and Commercial Laundry markets. Since 1838, we have been providing textile expertise to hotels, resorts, casinos, managed care facilities, and commercial laundries. Our superior product offering includes linen, terry, patient apparel, incontinence care, pool towels, robes, slippers, bedding, and table linen.
ABOUT LION EQUITY PARTNERS: Headquartered in Denver, CO, Lion Equity Partners is an operations-focused private equity firm specializing in corporate divestitures and special situations. Lion Equity’s investment strategy is centered on creating value in their portfolio companies through a combination of operational improvements, organic growth, and strategic add-on acquisitions. The firm leverages its strategic, financial, and operational expertise to build businesses that will create long-term value for all stakeholders.