What Is Enhanced Membership?

Asset owner members of Utility Safety Partners (USP) receive locate request notifications (tickets), assess the information on each ticket, and respond to excavators working near their infrastructure. Through USP’s Enhanced Membership program, members can take advantage of Enhanced Ticket Services, which offers state-of-the-art ticket screening software at deeply discounted rates. Enhanced Ticket Services enables asset owners to automate the end-to-end process of receiving tickets, assessing ticket information, and communicating important asset information, both externally and internally. 

Enhanced Ticket Services integrates with the member’s internal GIS systems, allowing companies to quickly determine the impact of a locate request ticket on specific assets and locations. It is configured to suit each company’s needs and business requirements.

Benefits of Enhanced Ticket Services include intelligent ticket screening where tickets are automatically screened based on the individual company’s risks and priorities, then pushed to the right person or department. This automation reduces operational costs. 

Asset owners can respond to tickets automatically with maps, plans and important instructions for the excavator. These responses can warn the excavator of critical infrastructure before the physical locate is completed. They can advise workers of special conditions, like permit requirements or environmentally sensitive areas. This automation allows companies to respond faster and include important information relevant to the work site. 

USP members are offered a discount by signing up for Enhanced Ticket Services through the Enhanced Membership program. This is made possible through USP’s partnership with PelicanCorp, so smaller organizations can take advantage of rates that would normally only be available to the largest asset owners. More information can be found here.

Kassi Zaba, Member Services Liaison