Since Alberta One-Call Corporation (now Utility Safety Partners) began providing services, there’s been a misconception that the crews locating and marking buried utilities across Alberta are our employees. They’re not. Along with that misconception, there is also the belief that you have to pay for locating and marking buried facilities on your property after you’ve made a locate request to Utility Safety Partners. That’s also incorrect.
When you request a locate from Utility Safety Partners, our members — the buried utility owners that have registered the location of their buried assets with USP — will be notified of your proposed excavation activity. Once notified, they will respond to your request within three business days; and, if they need to locate and mark the location of their buried assets in the vicinity of your proposed dig site, you will not be charged a fee.
Mike Sullivan – President, Utility Safety Partners (operated by Alberta One-Call Corporation)