In January 2022, Alberta One-Call (AOC) will replace its long-standing notification-based revenue structure with an Annual Member Fee (AMF) to stabilize revenues in relation to operations. Since 2015, AOC has experienced a decline in notifications to members because of changes to member data registration, user optimization and system improvements.
Spring is a time of promise, a time of renewal, and most importantly, a time of planning. The digging season lies just ahead of us, like a giant stirring from a months-long slumber it looms large on the horizon. Excavators are drawing up plans for coming developments, homeowners are budgeting in anticipation of various maintenance projects, and Alberta One-Call begins its annual process of vetting, hiring and training new staff to shore up our barracks.