Maybe you’re a new homeowner building a deck or fence, or maybe you’re like me, replacing a 35-year-old fence that lost its last battle with that crazy June windstorm. No matter what your outdoor project might be, and no matter where you live – the suburbs, the city or in a rural community – you need to plan your work and work your plan.
Today, most meetings begin with a ‘Safety Moment’; a short info-bit promoting safety awareness that resonates with everyone. It could be as simple as ensuring your vehicle’s windshield washer fluid is full before a long drive or promoting enhanced awareness of school zone speed limits. There truly is an endless list of safety topics to choose from but, when you’re put on the spot to present one, you’ll often find none come to mind!
Fundamentally, we wanted to determine why, in the year 2023, a segment of our homeowner users preferred to call in by phone (which of course, means potentially waiting on hold, risking a less accurate locate request, and taking longer than two minutes to process) rather than placing their request on our website. To sweeten the pot, we also had a draw for a fabulous LED TV at the end of the survey window.