The DME MACs have recently begun strictly enforcing a long-existing policy, “Same and Similar.” This has resulted in suppliers more frequently receiving denials for DME, indicated on EOBs with reason code, “M3.”
A new study finds that patients' satisfaction with a practice's administrative staff is far lower than their satisfaction with their clinical provider.
In a large survey of health-care consumers, slightly more than half of respondents indicated that the most important factors in their decision regarding health-care providers were convenience and access to care.