Community banks are at a crossroads. As consumers expect more convenience than ever, local institutions must evolve to meet these changing expectations.

MANTL commissioned a study to break down banking trends and understand the role that community institutions play in the financial system. We discovered 4 key insights:

• Digital transformation is a baseline expectation
• Community institutions lead the way on rates, service, and impact—but not convenience
• The chief obstacles to transformation are technical and cultural
• Consumers remain wary of neobanks

Download the white paper to learn how banks can navigate this changing landscape to meet consumers where and how they want to be met.

Download White Paper