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Is your community bank offering a true omnichannel experience?
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As our white paper uncovers, the majority of customers are reporting omnichannel experiences as must-haves for financial institutions (FIs):
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- 76% of consumers expect omnichannel banking experiences
- 60% say they would like to see their FI blend physical and digital services
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Despite this, nearly half (49%) of FIs rely on legacy systems with manual processes.
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Find out how a true omnichannel experience meets the growing demand for convenience and flexibility while appealing to all 4 generations of customers by downloading Building Channels, Building Relationships.
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