With 58% of customers unwilling to bank with an FI that does not offer digital account opening, seamless account opening is the name of the game for banks to grow deposits and maximize sales of other products.
But how do you provide the best account opening experience for new customers?
This new guide from MANTL breaks down the best practices and online banking recommendations you need to know, including:
- Making applications as brief as possible
- Avoiding cross-sell during the application process
- Automating customer communications
- Maintaining control over your application experience