Financial institutions are facing a difficult challenge – rising customer demand for new digital services that are rife with fraud threats. Expand services too quickly and you risk fraud losses. Expand too slowly and you risk losing customers. It’s truly a double-edged sword that FIs must wield very carefully.

Smartphone user behavior, combined with rapidly deployed malware, has resulted in a high infection rate to the point where attempting to draw the battle lines at the device is sure to fail. The good news is that anomaly detection solutions that have proven effective at protecting the online channel are just as strong in defending the mobile banking channel.

How can FIs find the right balance when it comes to mobile banking?

This white paper highlights:

• Current trends in mobile banking
• Fraud threats and consumer behavior that result in increased risk
• Strategies for preventing mobile banking fraud

Tailor made for mid-market, regional/comunity banks, and credit unions, NICE Actimize Xceed brings together best-in-class data intelligence, analytics and insights on a single cloud-native platform, harnessing the power of advanced AI and financial crime knowledge across financial institutions.