Evaluating customer communications means tricky choices about the right strategies. But can AI help?

Affordable housing is an old problem in search of new solutions. As banks develop creative, sustainable programs to help close ever-widening wealth and homeownership gaps in underserved communities, they know there’s more to be done.

New Orleans-based Fidelity Bank is the winner in the public relations/community engagement activity category of ABA’s 2022 Brand Slam Awards, thanks to a recent wildly successful effort by the Louisiana bank that proved to be a case study in addressing a niche market typically not in the forefront of businesses.

Roughly four in five bank customers say they are aware of buy-now-pay-later services, with a third saying they have used a BNPL service within the past 90 days, according to a new survey by J.D. Power.

The ABA Foundation has entered into a formal agreement with the Association of Military Banks of America to support the Veterans Benefits Banking Program with the goal of ensuring that U.S. veterans have safe and easy access to their monetary benefits.

July 10 - August 4
Facilitated Training: The Banking Industry

July 10 - October 27
Facilitated Training: Consumer Lending

July 12
Virtual Conference: ABA/IBA Women and Allies Symposium

July 20
Webinar: Developing a CRA Business Plan

July 31 - August 25
Facilitated Training: Building Customer Relationships

July 31 - August 25
Facilitated Training: Building a Bank-Wide Data Management Program

August 14 - September 8
Facilitated Training: Marketing Planning

August 22
Webinar: Making a Difference in Rural Communities and Overlooked Areas

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