When banks suspect seniors are being defrauded, 99% make phone calls and nearly 80% conduct in-person meetings—an increase in both practices since 2017, according to the ABA Foundation’s second Older Americans Benchmarking Report. (Forbes)

As the U.S.-China trade war drags on, more farmers are expected to take out debt against the land they own—their collateral of last resort—to keep their operations going, according to an ABA/Farmer Mac survey of lenders. (Reuters)

The latest episode of the ABA Banking Journal Podcast continues a pre-Thanksgiving tradition by interviewing the winners of ABA’s 2019 Community Commitment Awards. These stories present the perfect inspiration as we prepare for the season of thanks and giving.(ABA Banking Journal)

The long-anticipated transfer of wealth to Gen-Xers and millennials has begun. How can banks position themselves to succeed with these clients? Insights from a recent ABA survey offer some clues. (ABA Banking Journal)

In recent years, nonbanks have made major inroads into sectors like the single-family mortgage market, where they now originate more than half of loans. (ABA Banking Journal)

For the first time in the history of the American Customer Satisfaction Index survey, customer satisfaction with banks exceeded satisfaction with credit unions. After being tied last year, customers gave banks a satisfaction score of 80 out of 100, while credit union customers rated their satisfaction at 79 out of 100, a 2.5-point dip from 2018. (ABA Banking Journal)

To accommodate changing consumer preferences and technology, it’s necessary to shift the retail culture. And that requires a wholesale look at the entire organization—and the removal of barriers between business lines that have existed within banks forever. (ABA Bank Marketing)

Comptroller of the Currency Joseph Otting said he will move forward with issuing, by year-end, a long-awaited notice of proposed rulemaking that would modernize how the agency evaluates banks’ Community Reinvestment Act performance. FDIC’s Jelena McWilliams indicated she is inclined to join OCC’s efforts. (ABA Banking Journal)

In a statement submitted for the record in the House Financial Services Committee fintech task force hearing, ABA highlighted the importance of protecting consumers when they choose to share their financial data with third parties. (ABA Banking Journal)

Regulators need to understand the pressures that banks face to innovate and support those efforts, FDIC Chairman Jelena McWilliams said recently at the Clearing House/Bank Policy Institute’s annual conference. (ABA Banking Journal)

The Consumer Financial Protection Bureau has announced updates to its rulemaking agenda. Significantly, the bureau said that it is considering initiating a rulemaking or issuing guidance to address the interplay between Regulation Z and requirements under the Electronic Signatures in Global and National Commerce Act.(ABA Banking Journal)

Current laws and regulation related to brokered deposits—which were enacted three decades ago—are in “urgent need of modernization to ensure that banks are not prohibited from holding stable funding, engaging in modern business practices or serving the needs of their customers,” ABA wrote in a letter to the House Financial Services Subcommittee on Consumer Protection and Financial Institutions. (ABA Banking Journal)