ACE Your Response to Crises – An Insights Webinar with Jacqui d'Eon

This Insights Webinar is free of charge for CSAE Members. Non-members are welcome to register for $50 per organization.

It doesn't take much for things to go off the rails - and with social media, it takes only seconds for the world to know about it. The ability for an organization to respond quickly and effectively requires preparation. On May 9, join crisis and reputation management expert Jacqui d’Eon for this webinar focusing on the principles of responding to a crisis – what to say, how to say it and who to have say it. Participants will learn the ACE (accept, commit, express emotion) protocol to respond to crises effectively and mitigate reputational damage.

Jacqui d'Eon, P.Eng., ABC, MC., refers to herself as the "C-Suite whisperer," helping executives achieve their goals and guiding organizations through crises using effective planning and strategic communications. Jacqui is the author of CSAE's new book, Stuff Happens... But you can sleep at night by making your association reputation resilient, coming April 2019. 

Click here to learn more and to register!