Effective working relationships is essential in multi-faceted, not-for-profit organizations where chapters, affiliates, districts, branches, etc. often fight for limited resources and attention. In this environment, turf wars are inevitable, right? Wrong.
Excerpt: For a long time, it seemed to me that the best we could do was mitigate the worst effects of conflict, competition, and the downright bad relationships that all too often afflicted the sector. People tended to write things off to factors such as regional dynamics and internal politics, as if to say that the lack of internal cohesiveness was simply something that leaders had to live with, instead of being an issue to be vigorously addressed. Unfortunately, that mindset sometimes led to a kind of resigned shrugging of the shoulders — a sense that you just had to put up with this.
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