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Over the course of the last several years, the Mid-Atlantic chapter of CMSA had many board discussions regarding the complexities of member communications, including the increased job demands of case managers resulting in less time to read numerous emails. Their conclusion? Consolidation was the key to support their members and provide the necessary outreach. In October of 2019, their chapter newsletter was introduced. This centralized communication grew to be especially crucial during 2020 as in-person events became impossible and organizations had to pivot quickly into virtual. Mid-Atlantic CMSA knows its members are its mission and the leaders continue their efforts to improve local member outreach and engagement.