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Thursday, December 15, 12 p.m. ET
1 Hr RN, CCM, and SW CEs
Case managers solve problems every day. Solving problems requires that a problem first be identified. Questions asked are: “Why does this problem exist; what am I contributing to the problem; what or who is needed to solve the problem; did the interventions work; how often were they effective; what were the outliers, if any; can this solution be replicated?” This formula or framework for problem-solving is the foundation of research. Too few case managers and case management organizations share how they have solved problems in their respective practice settings. Sharing the best practices you have developed supports not only your fellow case manager colleagues, but patients, families and caregivers everywhere.
Join CMSA Foundation board members as they demystify research and demonstrate that a research project need not require months in a laboratory, academic oversight or intimidating processes.
Presenters:
Susie Ratterree, RN, BSN, CCM
Mark Evans, MA, CCM, CLCP, CRC, CBIS
Janet Coulter, MSN, CCM, FCM
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