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The Day Everything Changed
Tuesday, February 13 at 12pm Eastern
CEs: 1 Hour RN and CCM
Rarely is there as globally shared experience as we have all faced throughout the COVID pandemic. Faced with soaring vacancy rates among staff and the growing threat of more staff resignations, decisions needed to be made and made fast. In the span of 6 weeks, Kaiser Permanente of Washington (KPWA) would shift from an in-person, inpatient model of care management to a virtual care delivery platform. Hear about the steps taken and lessons learned along the way as well as thoughts on where we are now over a year later since instituting our virtual inpatient model of care delivery.
Presenter: Shelley O’Brien, MSW, LICSW, CCM
Free to members and non-members.
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