Welcome to 2025 — A Year of Opportunity and Growth 

A letter from CMSA President Janet Coulter:
 
As we step into 2025, I hope you rang in the new year with enthusiasm, excitement and a sense of possibility. The beginning of a new year is always an exciting time, a chance to reflect, reset and embrace the opportunities that lie ahead. It’s an honor to serve as your president, and I’m grateful for the trust you’ve placed in me to lead this incredible, dedicated community of case managers. 
 
CMSA remains at the forefront of advancing case management practice, fostering collaboration across disciplines and advocating for the highest standards of care. Our mission is more vital than ever, and your engagement and passion are what fuel our success. 
 
Looking ahead, 2025 promises to be a dynamic year for CMSA. Here are just a few highlights we can anticipate: 
 
Enhanced Educational Opportunities: Our commitment to professional development remains steadfast. This year, CMSA will enhance its educational offerings to meet the evolving needs of case managers across diverse practice settings. Expect an array of new webinars, continuing education (CE) programs and resources designed to empower you with cutting-edge knowledge and skills. 
 
Annual Conference: Mark your calendars for our 35th Anniversary CMSA Annual Conference & Expo, June 24-27 in Dallas, Texas! This milestone event will be an incredible opportunity to exchange ideas, learn from thought leaders and celebrate the shared achievements that make our case management community so remarkable. Registration is now open – you won’t want to miss this unforgettable experience!
 
Advocacy Efforts: Advocacy remains a cornerstone of CMSA’s mission. In 2025, we’ll continue championing policies and initiatives that support the profession of case management and improve access to quality care for all. Your voice is critical in these efforts, and we’re committed to equipping you with the tools and resources to engage effectively with legislators and healthcare leaders. 
 
Community and Networking: Strengthening connections within our membership is another key focus this year. CMSA will be expanding opportunities for collaboration, networking and idea-sharing, helping you build meaningful relationships with peers who share your passion for excellence in care. 
 
As we embark on this journey together, I encourage you to remain engaged, share your ideas and take full advantage of the resources CMSA provides. Together, we can achieve extraordinary things for our profession and the patients, families and communities we serve. 
 
Thank you for your dedication and for being an integral part of the CMSA family.  

Let’s make 2025 a year to remember – one filled with opportunity, growth, and success! 
 
Janet Coulter, MSN, MS, RN, CCM, FCM 
President 
Case Management Society of America 

Case Managing Your Future

Thursday, January 23, 2025 at 2 p.m. ET

Pre-Approved CEs: 1 Hour RN, CCM

Unlock your potential with this transformative webinar! Gain clarity and confidence in your career, prioritize self-care and overcome self-doubt. Discover your leadership attributes, expand your professional network and learn self-marketing strategies to build a strong personal brand. Take charge of your future with actionable tools to elevate your career!

Panelists:
Laura Ostrowsky, RN, CCM, FCM 
Barbara Kuritz, BS, RN, LHCA, CCM
Marianne DiMola 
Nadine Carter, MBA, BSN, RN, CDMS, CCM, FCM 

Free to Members | $40 for Non-members 

Public Policy: Making an Impact Through Virtual Hill Visits

Thursday, February 6, 2025 at 12 p.m. ET

Pre-Approved CEs: 1 Hour RN, CCM, SW

Curious about how to effectively share the critical challenges facing case managers with your elected officials? Wondering what it takes to participate in Capitol Hill Days or how a virtual advocacy session unfolds?

Join CMSA Public Policy Committee members as they discuss the 2025 CMSA Virtual Hill Visits program, exploring the tools, resources and support provided for a successful event and illustrating the importance of your participation.

Panelists:
Debra Emery, BS, CCM, CBIS, CMSA Public Policy Committee Chair
Carol Hiner, MSN, RN, CCM
Therese Quinn, RN, BSN, CRRN, CCM, JD

Free to Members and Non-members 

Reduce Reoperation Risk for Patients with Infective Endocarditis and Substance Use Disorder

Thursday, February 27, 2025 at 12 p.m. ET

Pre-Approved CEs: 1 Hour RN, SW, CCM

Join us for an insightful webinar exploring the critical relationship between substance use disorder (SUD) and infective endocarditis (IE), particularly in the context of injection drug use. Discover how to tackle SUD through early intervention, addiction medicine consultations, medication-assisted treatment and harm reduction strategies. Learn about the transformative power of peer support in reducing stigma and providing practical recovery advice. We’ll also delve into the importance of transitioning to supportive environments that offer structured aftercare, supportive housing, continued medical and counseling support, and community integration. Don’t miss this opportunity to enhance your knowledge and make a difference!

Presenter:
Mary McLaughlin Davis, DNP, ACNS-BC, CM-R, NEA-BC

Free to Members | $40 for Non-members

Start the new year with a fresh focus on your professional growth and unlock your full potential with our comprehensive bundle. This bundle is designed to equip you with essential skills and strategies for success, ensuring you are prepared to excel in your career. Take the first step toward achieving your career goals and becoming a leader in your industry.

This bundle contains the following CE credits:

• 4 hrs RN
• 3 hrs CCM
• 1 hr CCM Ethics
• 3 hrs SW

This bundle includes the following programs:

• All Aboard Mentorship: Identify the importance of mentorship and how it aligns with your personality and goals, as well as how you can contribute to the mentoring of others.
• Professional Development: Best Practices in Securing a Job: Acquire techniques for writing resumes and LinkedIn profiles, prepare for interviews and maintain readiness, achieving better job search outcomes.
• Show the Power in Your Resume, Best Practices in Resume Writing: Construct professional resumes that highlight strengths and weaknesses, and incorporate AI-recognized keywords, resulting in improved interview selection rates.
• Leadership: Generational Diversity in the Workplace: Develop strategies to bridge generational gaps and implement effective management techniques, resulting in a stronger, more collaborative team.

Free to Members | $80 for Non-Members

Click HERE to Access/Purchase

NON-MEMBER BUNDLE PRICING:  $80 ($160 when purchased as individual courses.)

April 8, 9, & 10 from 1:00 p.m. – 5:15 p.m. Eastern

Pre-Approved CEs: 28.5 RN, SW, and CCM

CMSA's Integrated Case Management (ICM) Training features program elements and training activities reflected in CMSA's Integrated Case Management: A Manual for Case Managers by Case Managers (2nd Edition).

CMSA's Integrated Case Management Training provides multiple strategies to engage clients, stratify risk, and develop care plans to mitigate risk and help clients achieve improved health and well-being. Join us to learn these concepts through engaged learning, self-study and interactive sessions with your peers.

Members save $155!

Register by March 18th, 2025

EVERYTHING IS BIGGER IN TEXAS!

June 24-27, 2025  |  Hilton Anatole  |  Dallas, TX

Join us at the 2025 CMSA Annual Conference & Expo to be part of our 35th-anniversary celebration of case management excellence.

#CMSA2025 is your unparalleled opportunity to elevate your practice, expand your professional network and stay ahead of the curve in the evolving healthcare landscape. Invest in your future by equipping yourself with the tools and knowledge to lead, innovate and make a lasting impact in case management.

Don’t miss the chance to elevate your career and make an impact — Secure your spot by May 1 to lock in our BIGGEST Early Bird Savings yet!

Members save an additional $200!

Time is Running Out — Submit Your CMSA Award Nominations Today!

With less than one month remaining to submit nominations, now is the time to recognize the exceptional contributions of individuals and chapters within the case management community. CMSA’s awards program honors those who have demonstrated distinguished service to the profession, from advancing innovative practices to championing educational excellence.

Individual awards, such as Case Manager of the Year, Award of Service Excellence, and Lifetime Achievement Award, celebrate outstanding professionals whose efforts have shaped the field and improved healthcare delivery. By nominating a peer or colleague, you are not only recognizing their dedication but also highlighting the vital role case management plays in achieving better outcomes for patients and communities.

Don’t miss this opportunity to shine a light on excellence in our profession. Submit your nomination today and help us celebrate the individuals and chapters driving the future of case management!

Learn More and Nominate Here

The CMSA 2025 Virtual Hill Visits will take place the week of March 4, 2025, with congressional meetings scheduled throughout the day on Tuesday, March 4th, Wednesday, March 5th and Thursday, March 6th.

Participation in the CMSA Virtual Hill Visits program is open to all CMSA members at no charge.

During this advocacy event, members will meet virtually with members of Congress and/or their health policy staff from their respective areas of the country to educate them about the importance of case managers and their role in improving patient health outcomes. This important event helps to elevate the professional practice of case management and the immediate needs of case managers nationwide.

The CMSA Hill Visits experience is currently offered virtually and conducted through Zoom meetings. All appointments are scheduled for participants by CMSA staff. A training session and policy briefing will be held prior to the scheduled meetings.

CMSA is proud to be part of the groundbreaking Person-Centered Advocacy, Vision, and Education (PAVE) Service Outcomes Project in collaboration with the National Quality Forum (NQF) and the California Community Living Network (CCLN). This initiative aims to improve access to high-quality, equitable services for individuals with intellectual and developmental disabilities in California. 

We extend our heartfelt gratitude to CMSA Immediate Past President Dr. Colleen Morley, for representing CMSA on this expert panel. Her invaluable insights, along with those of other contributors, have helped shape vital strategies for measuring and enhancing service outcomes to better support individuals and their families.

This collaboration highlights CMSA’s ongoing commitment to advancing equitable care and making a meaningful impact in healthcare.

Read the Letter from NQF President Dana Gelb Safran... 

The latest issue of CMSA Today is here, and it’s dedicated to one of the most critical and compassionate areas of case management: Geriatric Care, End-of-Life Care, and Hospice.

Dive into expert insights, practical strategies and inspiring stories that address the challenges and rewards of supporting patients and families through these vital stages of care.

Visit CMSAToday.com to read the articles posted, including: 

"Journey to FCM: Her Story…" by Dr. Heaven Provo, MBA, DNP, RN, CCM, PHNA-BC, NE-BC, LNFA, CAHIMS, FCM

"Celebrating 35 Years of CMSA: A Legacy of Leadership in Case Management" Association News

"Geriatric Care, End-of-Life Planning, and Hospice Support" by Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM

Bookmark cmsatoday.com to stay current on the fresh content posted weekly and access past articles for valuable case management insights (search by topic, author, keyword and more)!

Our blogs are written and contributed by a broad range of authors, from board directors and industry partners to working case managers and recent retirees. Find every case management perspective in the CMSA Blog, Mondays and Thursdays each week, including:

"And just like that…. 2024 is gone!"
By Janet Coulter, MSN, RN, CCM, FCM, RIT 

"Medicare’s New Appeal Process – 10 Things to Know"  
 By Ronald Hirsch, MD, FACP, ACPA-C, CHRI, CHCQM  

"Are You Pouring from an Empty Cup?"  
 By Sandra Zawalski, MSN, RN, CRRN, CCM, ABDA, MSCC 

Bookmark the CMSA Blog page for easy access!

Is your chapter leading the way in advancing case management? The CMSA Chapter Excellence and Innovation Awards (CEIA) recognize chapters that exemplify innovation, leadership and dedication to promoting the growth and value of case management. These awards celebrate chapters that make a measurable impact through achievements in educational programming, advocacy, membership development, and more.

A nomination is more than recognition — it’s an opportunity to showcase your chapter’s initiatives on a national platform. Whether your team has implemented cutting-edge educational events, spearheaded advocacy campaigns or revitalized your chapter’s membership, the CEIA offers a chance to celebrate your collective achievements. By nominating your chapter, you inspire others in the case management community while strengthening your chapter’s reputation as a leader in the field.

Don’t let this opportunity pass by — submit your nomination and let your chapter’s work inspire and lead the way for others! 

Submit Your Nomination!

Interested in becoming a CMSA Corporate Partner for 2025?

Visit the CMSA Corporate Partner Page

Get details in our CMSA Corporate Partnership Brochure

Contact Rebecca Davis at rdavis@parthenonmgmt.com for more information!