Pat Stricker, RN, MEd, Senior Vice President
TCS Healthcare Technologies
Many case managers are now tracking how U.S. health care reform efforts are promoting information technology (IT) system integration to improve patient care, clinical outcomes, business efficiencies, and medical savings. In addition, it is no secret that procuring and successfully implementing such IT systems can be a formidable undertaking. Keeping up with expanding synergetic interfaces between technology and care management workflow processes is essential in order to offer effective medical management programs.
David E. Avison an internationally renowned professor, consultant, and researcher of Information Systems states, "In healthcare IT implementation, systems need to have well-defined standards for interoperability and terminologies and comply with legal requirements. Ideally these systems also improve workflow, reduce cost, and improve quality of care, all the while maintaining long-standing beneficial patterns of communication, collaboration, and healthcare delivery."
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