| September 2010 | Past Issues | Advertise | Affiliates Search | PCOC.org |
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EMPLOYMENT HANDBOOKS: A MUST FOR SMALL BUSINESS OWNERS
The company employment handbook is one of the most important communication tools between your company and your employees. An employment handbook allows you to establish sound, consistent employment expectations for employees in your pest control business, while ensuring compliance with state and federal employment law. Having an employment handbook protects you and your business and provides centralized guidelines for how to run the people-side of your business. The employment handbook allows you to: clarify your expectations for professional conduct, performance, and employment policies with your employees; train your employees in your expectations of their conduct, performance, and employment policies; maintain accountability with employees who act inappropriately in your business; ensure compliance with state and federal employment law, insurance and professional liability requirements; and projects and maintains a professional workplace for your employees. Employment handbooks are a business necessity for all companies and can help protect you from employment liability and wrongful employment actions – which can cost thousands of dollars! Employment handbooks allow you to be PRO-ACTIVE in communicating a professional image to your employees about dress code, customer service, hours of operation, paid time off, time schedules, requesting time off, and many more issues in employment! By having an employment handbook, you provide a consistent, clear, uniform set of guidelines that allows you to manage the human resource issues in your business effectively and efficiently. An employee handbook should be clear and as unambiguous as possible. The following is a SAMPLE list of policies which should be included in your employment handbook:
Don't assume that your employees know how they should act in the workplace ... spell it out in the employment handbook. I advise to you provide each employee with a copy of the handbook and to have each employee sign an acknowledgement of receipt (a copy of which should be provided to the employee and the original placed in the employee's personal file). BED BUG SEMINARS On Sept. 8 and Sept. 10, 2010, I attended both bed bug seminars on behalf of PCOC. Both sessions were very successful, with approximately 125 people attending in Oakland and approximately 150 people attending in Anaheim. At both sessions the attendance was approximately one-third industry, one-third hoteliers and one-third apartment/property managers. Several of our members also participated in the booth exhibition marketplace. The information that was presented was both timely and informative. Both the hotelier managers and apartment/property managers showed great interest in partnering with our industry to educate their industries. These seminars were a win/win situation for everyone. |
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