OSHA regulations require businesses to provide employees with a safe and healthy workplace reasonably free of occupational hazards. That includes the provision of "first aid personnel and supplies commensurate with the hazards of the workplace." In almost all cases, just keeping a first aid kit in a corner is not enough.
"OSHA leaves it up to organizations to decide their level of risk, but companies that take the minimum approach leave themselves open to liability," says Micah Bongberg, vice president of Annuvia, a first-aid consulting company. "Generally speaking, many organizations are underperforming in this area ..."
First aid requirements differ vastly from sector to sector and from workplace to workplace. But OSHA lays out the basic guidelines in a 2006 document called "Best Practices Guide: Fundamentals of a Workplace First-Aid Program," available at www.osha.gov/Publications/OSHA3317first-aid.pdf.
The guide details the four primary components of a workplace first-aid program:
Identifying Risks
Employers can use the OSHA 300 log, OSHA 301 forms and their workers' compensation carrier's reports to identify their first aid needs. The Bureau of Labor Statistics can provide insight into the risks faced by particular sectors (www.bls.gov/iif), including the types of events and exposures that lead to injuries. Bongberg also recommends reviewing employee records for allergies or risk factors such as diabetes. A site review can point out site-specific risk factors, such as stairwells, busy roadways and external factors such as flood and earthquake risks.
Program Design and Supplies
Bongberg recommends that employers train between 5 and 20 percent of their employees to administer first aid and CPR. The American Red Cross and other organizations offer regular classes. Some even offer online training, which is more convenient. But it can also be less effective at dispelling one of the main barriers to effective training – employees' lack of confidence about their ability to help a colleague in distress.
Good training also boosts morale by giving employees life-saving knowledge they can use at home or on the soccer field. Bongberg says there's a strong overlap between companies that provide good first-aid training and those ranked highly on the "best places to work" lists.
Of course, every company needs a well-stocked first-aid kit. Your kit should include a variety of bandages, antiseptics, pain killers and antihistamines. But companies should go beyond the bare minimum if they can. This would include the provision of disaster supplies and training. Many companies also purchase automated external defibrillators – devices that shock the heart in the case of sudden cardiac arrest. These devices cost around $1,500 but save 75 percent of heart attack victims when used within the first five minutes of a heart attack.
Written Policies
Display your first-aid policies prominently so workers become familiar with them. These policies, often called an Injury and Illness Prevention Plan or IIPP, should be customized to your firm's premises and personnel. If you need assistance, an industrial hygienist, workers' compensation and safety expert or your workers' compensation carrier should be able to help you put together a program. For more information, please contact the PCOC Insurance Program department at Jenkins Insurance Services at (800) 234-6363.