NEW - Communicating with staff and customers during COVID-19

One significant challenge for businesses is to effectively communicate with their employees. They may not see themselves as “essential” if they don’t understand how critical their work is to supply chains. Your business will also need to communicate evolving health and safety protocols – both to your employees and to government.

Two useful documents to support you in communicating with your teams and others:

• Best practices for your office staff, filling cylinders, deliveries and bulk truck drivers
• Crisis management communication plan