In many circumstances, TSSA has been offering grace periods due to the pandemic for certain requirements. Now that Ontario has entered Stage 2 and Stage 3 recovery, TSSA expects its regulated clients to resume fulfilling their regulatory requirements. TSSA’s current considerations during COVID-19 can be found here.
Note that the TSSA head office remains closed to the public but employees are available by phone or email. Send all general correspondence electronically to customerservices@tssa.org. For urgent matters, call 1-877-682-TSSA (8772).