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International Association of Exhibitions and Events

Industry News
 
   
SOURCE: GES
The Metro Toronto Convention Center (MTCC) and GES announced last week the assignment of GES as MTCC's Official General Service Provider. GES has partnered with MTCC since 2003, and the new five-year agreement is a reflection of the extraordinarily high satisfaction ratings and evaluations GES has received from MTCC.

Visit https://insights.ges.com/news/metro-toronto-convention-centre-appoints-ges-canada-as-its-official-general-service-provider to view the full article online.

 
Source: CMO.com
Fueled by the proliferation of data and customer expectations, companies are using technology as the fundamental element for successful Customer Experience Management (CXM) strategies to win or re-win customer loyalty.

Visit https://www.cmo.com/interviews/articles/2019/4/25/amit-ahuja-vp-of-ecosystem-development-adobe.html#gs.9yapwg to view the full article online.

 
SOURCE: Forbes
Top executives, subject matter experts and innovators can be extremely talented, but when being filmed may lack the real-time dynamics that set them apart from the pack. Body language is the key to conveying a confident and knowledgeable presence when the cameras roll.

Visit https://www.forbes.com/sites/carolkinseygoman/2019/05/05/10-body-language-hacks-to-project-leadership-presence-on-video/#7cb9df0e42e3 to view the full article online.

 
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SOURCE: MeetingsNet
Further expanding the midtown Hudson Yards development, a musical and visual arts center known as The Shed features eight floors of galleries and a theater that can accommodate 2,000. But it's the 17,000-square-foot courtyard, which converts to indoor space with a flip of a switch, that is garnering the most attention.

Visit https://www.meetingsnet.com/destination-venue-news/did-nyc-just-unveil-future-convention-center-expansions to view the full article online.

 
SOURCE: INC.com
Building good products and good customer service are actually the easier parts of building successful companies. One well-known concept could be the secret to creating a work environment where workers feel personally and financially empowered and where they may want to work for their entire careers.

Visit https://www.inc.com/david-cancel/how-to-build-a-company-your-team-will-never-want-to-leave.html to view the full article online.

 
SOURCE: TSNN News

International event organizer dmg events expanded its worldwide presence with the announcement of two new shows last week. The HI Design Americas show is scheduled for Sept. 9-11 in Fernandina Beach, FL, and the F&B Summit is slated for Sept. 23-25 at the Shangri-La Barr Al Jissah Resort & Spa in Muscat, Oman.

Visit https://www.tsnn.com/news/dmg-events-launches-hospitality-shows-us-and-oman to view the full article online.

 
SOURCE: Fast Company
Though we are exposed to more than 20,000 words per day, we retain only about one-fifth of what we've heard. A few points to ensure what we say is being retained include having a clear message, speaking slowly, and using body language to engage your audience. 

Visit https://www.fastcompany.com/90338841/how-to-get-people-to-listen-to-your-ideas to view the full article online.

 
Experient, a Maritz Global Events Company
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SOURCE: T3 expo
While most event organizers purchase a 10' x 10' booth, most general contractors only sell carpets in 9' x 10' increments, often up-charging for the additional 1 foot of coverage as a "custom carpet."

Visit https://www.t3expo.com/about-us/blog/kill-stupid-rules-4-paying-more-for-one-foot-of-carpet to view the full article online.

 
SOURCE: Harvard Business Review
Smart speaker owners now number more than 66 million in the U.S. alone, according to a recent report, and more than a quarter of the U.S. population regularly use smart assistants for their online purchases. Smart companies are tapping into the technology and leveraging it to their advantage.

Visit https://hbr.org/2019/05/using-smart-speakers-to-engage-with-your-customers to view the full article online.

 
CEIR Event: Insights on Where Events Are Going
SOURCE: CEIR Blog
Event technology accessible to attendees with disabilities has been well documented, but lesser applied. Michael Doane, marketing manager at CadmiumCD, explores the standards for that technology and how companies can get ahead of the curve by adding them to their future events. 

Visit https://ceirblog.wordpress.com/2019/05/05/making-event-tech-more-accessible-for-attendees-with-disabilities/ to view the full article online.

 
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