Send your team to the 2019 Leadership Series!

Emerging Professionals Academy

June 18-20, 2019 | Boston, MA

Inviting high-performing professionals in their first five years of practice working within a campus auxiliary service.

At the Academy, attendees will discover the intricacies of auxiliaries and the important role they play in impacting the student experience, and gain insight into tips and tricks to show up as a campus leader. They will attend educational sessions that will further their foundation of auxiliary operations and apply knowledge learned in a case study. Participants will analyze their communication, gravitas, and appearance so they can drive their own professional trajectory. Armed with newfound knowledge of the industry, they will master auxiliary service leadership and will be prepared to optimize internal and external stakeholder relationships.

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Institute for Leadership & Management

July 19-21, 2019 | Chicago, IL

Inviting campus auxiliary service leaders working at management and director levels with oversight responsibilities.

Attendees will take the next step to develop their careers in auxiliaries and understand the organizational politics and collaborative leadership involved with managing multiple operations. At the Institute, participants will build confidence and practice important leadership skills that will help improve productivity, profits, and overall campus experiences. They will learn how to better understand Gen Z, giving them the tools they need to train and develop student employees for success. Attendees will discover innovative tips and tricks for creating a culture of customer service within every department on campus that improves efficiency and increases customer satisfaction.

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Senior Executive Summit

June 17-19, 2019 | Boston, MA

Inviting campus service veterans working at a senior leadership level with decision-making power, oversight of multiple services, and a vision for campus transformation.

Attendees should arrive ready to share their expertise, leaving vulnerabilities at the door. At the Summit, participants will learn how to navigate the policy changes that will affect cost and enrollment in higher education and discover how to use dashboarding to effectively make big decisions. A panel of business and institutional leaders will demonstrate how to create alternative revenue streams by leveraging corporate partnerships that infuse brands into all areas of campus. An open discussion format will allow attendees to compare best practices and trends, gain insight and ideas, and make sure they are staying in the know.

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