Webinar: It's All About Benchmarking
May 27, 2014 - 2 p.m. ET: Establishing benchmarking for your auxiliary services is a powerful tool that can be used in a variety of areas such as technology, operations management, purchasing, outsourcing, training, finance, business, and marketing. The sources of information, method of data collection, relevance of data with the goals, planning, and implementation are some of the elements to consider for the benchmarking program. Benchmarking is a process consisting of goal setting, competitive analysis, sensitivity analysis, strategic planning, and implementation. Continuous improvement of quality concepts are an integral part of the benchmarking process. Learn more