RONA inc., one of Canada’s leading home improvement retailers operating and servicing some 425 corporate and affiliated stores under different banners, congratulates RONA Forget Mont-Tremblant on taking home the Retail Spirit Award at the 2024 Outstanding Retailer Awards (ORA). The awards gala took place on October 22 at the Fairmont Manoir Richelieu, as part of Hardlines’ 28th annual conference.
Benoit Forget, store manager and co-owner, accepted this prestigious award with pride and gratitude. “For five generations, our mission has always been to develop our offerings and create an unrivalled customer experience,” he says. “I’m very proud of our entire team’s work, and I thank them for their constant commitment to our shared success.”
At the award ceremony, the Hardlines judges praised the management team for their leadership and their people-first approach to daily store management. Thanks to this approach, RONA Forget Mont-Tremblant has not only won local shoppers’ loyalty, but also created a stimulating work environment for its employees.
The “Retail Spirit Award” recognizes the entrepreneurial spirit and sense of innovation of recipients, who have created special bonds with their customers and their community, over and above purely commercial indicators.
“The Retail Spirit Award goes to a store which best exemplifies the spirit of courage, dedication, and determination that inspires truly great entrepreneurs. RONA Forget is simply outstanding in all these criteria. Our judges were highly impressed by this entry, from the joyful entrepreneurialism of the Forget family to the dedication of the store to its community. Top marks, all around,” mentioned Michael McLarney, president of Hardlines, which presents the annual Outstanding Retailer Awards for the home improvement industry.
RONA Forget at a Glance
The Forget family opened their store in 1956 and joined the RONA network of affiliated dealers in 1988. Today, the fifth generation of Forget is at the helm of this local institution with a reputation that draws customers in. Over the years, the store has undergone many transformations to adapt to customer needs and the region’s growing population.
The total surface area of the RONA Forget Mont-Tremblant store is 210,000 square feet, including retail space, a warehouse, and a lumber yard. The team has over 75 permanent employees, and a total of almost 90 employees during seasonal peaks.
About the Outstanding Retailer Awards
Launched in 1992, the Hardlines Outstanding Retailer Awards are the retail home improvement industry’s only national awards program dedicated to celebrating the achievements of hardware and building supply dealers across all banners in Canada. In its 32-year history, the program has honoured more than 170 retailers.
About Hardlines
Celebrating its 29th year, Hardlines Inc. is Canada’s leading authority on the retail home improvement industry. Hardlines’ products and services include a range of online newsletters and two print trade magazines, plus dedicated research and events, all committed to helping the industry it serves with news, insights and thought leadership.
About RONA Inc.
RONA inc. is one of Canada’s leading home improvement retailers and is headquartered in Boucherville, Québec. The RONA inc. network operates or services some 425 corporate and affiliated dealer stores under the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners. With a long and rich history, RONA inc. has supported Canadians in their home improvement and construction projects since 1939. To achieve this, the company relies on a team of 21,000 employees, to whom it strives to provide an inclusive workplace where everyone is invited to contribute. RONA inc. is one of the Montréal region’s Top Employers since 2021. As a result of its ongoing efforts in sustainable development, the company is recognized as one of Canada’s Greenest Employers. To learn more about the company, visit the website www.ronainc.ca.
For more information, please contact: Media Relations RONA inc.514-599-5900, ext. 5271 1-866-566-3342 media@rona.ca