If you haven't already registered for CEC's exclusive Dispatcher Training Program, act soon. Our registration cut-off deadline is October 1, and space is limited to just 24 participants!

Our course teaches about the role of the dispatcher in their organizations and their impact on profitability, communications skills for dispatchers, partnering with service technicians, serving customers, managing the service manager and how to work with the entire team.

The program was originally by the Mechanical Service Contractors of America, and has since been updated and adapted specifically for the Canadian market.

Join us on October 17 and 18 at the MCA Toronto Classroom.

For more information and to register, visit http://mcac.ca/cec/programs/register.

Marcell Marshall of Reliance Worldwide Canada recently presented Kristen Bennett with her 2019 scholarship award. Kristen is in her fifth year at McMaster University studying Mechanical Engineering and Management. She is also part of the McMaster Student Chapter and competition team. Congratulations Kristen—and thank you RWC.

The dates to register for CEC's exclusive Gold Seal Accredited Project Management Program are fast approaching. Whether you're looking to join us for the course in BC (which is presented jointly with MCABC) or in Ontario, registration cut-off deadlines are two weeks prior to the start of each program. In both cases, the course is limited to just 24 participants.

Our acclimated course will help you:

• Improve the planning and controlling of your projects, thereby improving your company’s bottom line.
• Take a business view of projects and take ownership of a project from bid to final payment.
• Increase your own project “lessons learned” by learning from experiences of other participants.
• Be able and willing to contribute improvements to your company’s project management process.
• Be better prepared to take the gold seal examination, if you choose.
• Enjoy your projects!

Dates in British Columbia and Ontario

For our Western audiences, the course will be hosted at the Executive Plaza Hotel, in Coquitlam, BC. The first week of training runs from October 24-28, and the second week runs from November 14-18.

For Ontario personnel, the course will be hosted at the University of Waterloo. The first week of training runs from November 14-18, and the second week from December 12-16.

Sign up today!

1789: Congress passes the Judiciary Act of 1789, establishing a strong federal court system with the powers it needs to ensure the supremacy of the Constitution and federal law. The new Supreme Court will have a chief justice and five associate justices.
1862: President Abraham Lincoln suspends the writ of habeas corpus against anyone suspected of being a Southern sympathizer.
1904: Sixty-two die and 120 are injured in head-on train collision in Tennessee.
1929: The first flight using only instruments is completed by U.S. Army pilot James Doolittle.
1956: The first transatlantic telephone cable system begins operation.
1957: President Dwight D. Eisenhower sends federal troops into Little Rock, Arkansas, to protect nine black students entering its newly integrated high school.
1960: The Enterprise, the first nuclear powered aircraft carrier, is launched.
1969: The "Chicago Eight," charged with conspiracy and crossing state lines with the intent to incite a riot, go on trial for their part in the mayhem during the 1968 Democratic Party National Convention.
1970: The Soviet Luna 16 lands, completing the first unmanned round trip to the moon.
1979: CompuServe offers one of the first online services to consumers; it will dominate among Internet service providers for consumers through the mid-1990s.
2005: Hurricane Rita, the 4th-most intense Atlantic hurricane ever recorded, comes ashore in Texas causing extensive damage there and in Louisiana, which was devastated by Hurricane Katrina less than a month earlier.
2009: LRAD (Long Range Acoustic Device) "sonic cannon," a non-lethal device that uses intense sound, is used in the United States for the first time, to disperse protestors at the G20 summit in Pittsburgh, Penn.

Source: HistoryNet.com

MCA Canada recently named the ALS Society of Alberta as our Charity of Choice for 2019.

This charity was chosen to honour past MCAC President David Flamand‘s sister Patsy Brooks. The ALS Society of Alberta is dedicated to making each day the best possible day for people living with and affected by ALS. It is the only charitable organization in Alberta that provides support to families affected by the disease.

Learn more about this great organization, and how you can help support this important cause.