Digital Natives Want To Stay Connected In The Car

Johnson Controls, a manufacturer for automotive interiors and electronics, conducted a survey to find out what "digital natives" expect from the car of the future. Approximately 2,800 young people were surveyed in Germany, Great Britain, China, and the United States. Their key desire: to stay connected to the digital world while driving, too.

"To this generation, a car is a place where they are largely cut off from the Internet and mobile communications," said Andreas Maashoff, Director of Industrial Design & Market Research. "Digital natives are almost always online, reachable, and in communication - whether at home, the office, university, or on the go. They want a car that also keeps them connected to the digital world."

Digital natives were born post-1980. They have grown up in a world of digital technologies, where life without the Internet, smartphones, tablet PCs, and MP3 players is inconceivable. These devices are an expression of this generation's lifestyle. This generation has three key requirements of the car of the future: connectivity, access to information, and voice control.

The findings of the company's survey revealed that digital natives want to be able to easily connect and use their devices, such as smartphones and tablet PCs, in their vehicle, too. It's important to them that they can wirelessly connect their digital devices to the vehicle's main on-board computer and charge them while driving.

Another priority for those surveyed was easy access to information in the vehicle, such as location-based services that link information from the navigation system and Internet to the current location they are driving through. An example is when running short on fuel, automatically being led to a gas station in the area that offers the best prices.

Digital natives want to be able to operate their vehicle like a smartphone and receive real-time information on all car systems, drawing their attention to service or repair needs. They also want touch displays that allow them to download special apps - for controlling the air-conditioning system or saving fuel - which can be adapted to suit their personal preferences. As safety is also an important factor, digital natives want to be able to control all functions and devices they use via voice commands. Many of those surveyed suggested using technologies that read emails or messages from social networks while driving.

This generation tends to buy small or medium segment vehicles. "In order to reach this target group, we must focus on applying more innovations in the lower vehicle segments from the outset," said Maashoff.

NAFA Fleet Management Association
125 Village Blvd., Suite 200
Princeton, NJ 08540

Telephone: 609.720.0882 Fax: 609.452.8004