ARI Announces New Executive Appointments

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Global fleet services provider ARI announced new appointments in late-November and early-December: Chris Conroy has been named Executive Vice President, Global Operations; Bob White has been named Executive Vice President, Fleet Management; and Steve Haindl has been named Executive Vice President, Technology and Innovation. All three individuals will also join a newly created Executive Committee that will oversee the ongoing development and execution of the company’s strategic plan. Rick Tousaw has been promoted to Senior Vice President and General Manager of ARI Canada and Craig Balfour has been promoted to Vice President of Sales for ARI Canada. 

Chris Conroy, who was serving as ARI’s Managing Director of Global Operations and Executive Vice President and COO of ARI Canada prior to this new role, will now oversee all of ARI’s global operations, including ARI Canada, ARI’s European operations, and the U.S. Sales and Client Relations teams. Additionally, he will play a key role in helping to develop and cultivate global alliances and strategy.

Bob White will assume responsibilities for ARI’s fleet management team, which includes oversight of the North American supply chain team, ARI’s North American Fleet Management Services group, ARI’s six North American call centers, and ARI’s global fleet management products and services group. Just prior to being appointed to his new role, White served as ARI’s Senior Vice President of Client and Fleet Services and has been a key contributor to the development of in-house technologies, processes, and design.

Steve Haindl, who served as a Senior Vice President and ARI’s CIO just prior to this new role – will be responsible for all areas of technology and innovation across ARI’s global operations, including information technology, product development, client information services, information security, and governance.

Rick Tousaw will now have responsibility for all of ARI Canada’s operations, which will include direct oversight of and support for the new North American operational team. Tousaw, who most recently served as the Vice President of Sales and Marketing for ARI Canada, joined the company in 2010 as the Vice President of Operations.

Craig Balfour now will have responsibility for the sales team and all sales related activities in Canada and will report to Tousaw. He joined ARI Canada in December 2012 as the Director of Sales Development. Balfour has extensive sales and operations experience, working first with Quaker Oats and then with Molson Coors for a decade in a variety of strategic business roles. 

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