NAFA Warning: Beware of Unauthorized Housing Provider Solicitations

NAFA’s Institute & Expo (I&E) brings many fleet leaders and vendors together from around the world. With that volume of travelers, third-party lodging companies, some of which have proven to be scammers, take notice and begin soliciting potential attendees for lodging and travel services. NAFA does not work with or authorize any organizations to use the NAFA or I&E names and logos to solicit attendees for lodging.

NAFA will announce 2018 I&E lodging options in early December 2017, and the association has large blocks of rooms on hold at a number of hotels to more than accommodate the expected attendance. All booking information and links will be available through NAFA’s official website and newsletters. NAFA never uses direct email or phone solicitation for I&E lodging services.

Please do not make reservations through any unknown housing or travel company. Many of these companies typically ask for payment up front, and upon arrival the hotel may not even have a record of the reservation. NAFA is not responsible for these bookings. Should you decide to book other than through the NAFA website with an authorized I&E hotel, NAFA recommends booking directly with your hotel of choice.

Booking rooms through third-party entities also hurts NAFA, as we have contractual obligations with the hotels we work with to fill a pre-determined block of rooms. If you book hotel rooms outside of these contracted parameters, NAFA may face a large financial penalty from the hotels.

The companies listed below are known to have solicited past I&E attendees with lodging options. Because these companies have no connection with NAFA, NAFA DOES NOT recommend using their services:

If you have received a solicitation from any of these companies, or from any other company, offering to assist you in making your hotel reservations — through regular mail, email, or by phone — please contact NAFA's Director of Meetings and Events, Tina Lynn Mercardo, at tmercardo@nafa.org or 609-986-1050.  Please include how you were solicited and if NAFA trademarks were used; sending us copies of mail or email solicitations would be most helpful.

NAFA Fleet Management Association
http://www.nafa.org/