NAFA Connection

Service Level Agreements (SLAS) are commonly used by fleet organizations to communicate with customers. These agreements normally include information to provide customers with a better understanding of policy, how to access the services offered by the fleet organization, replacement standards, repair procedures, etc. However, limiting SLAs to only descriptive information limits the usefulness of these documents and misses the point. That is, they should foster a partnership between the fleet organization and fleet users that results in a high-level of customer satisfaction and, at the same time, a more effective fleet operation.

 

Plus, your referral will receive $100 off their membership dues. Be sure to give them the special promo code: MGAM19! which will make them eligible. Get started now by clicking here.

 

In the news: On June 20, the House Ways & Means Committee considered the Taxpayer Certainty and Disaster Tax Relief Act of 2019, alongside other pieces of tax legislation. The legislation would renew and extend through 2020 a suite of expired tax provisions known as “extenders.”

 

The Senate Committee on Commerce, Science, and Transportation held a hearing to examine transportation and safety issues related to the reauthorization of the current surface transportation legislation, the FAST Act.

 

On June 19, the House of Representatives passed an appropriations package which includes 2020 funding for the Department of Energy along with Health and Human Services, Labor, Education, Defense, and State Departments. Within the DOE appropriations, $42.3 million was allocated for the Clean Cities program for 2020.