NALA'S 2ND ANNUAL MEMBER SERVICE REPRESENTATIVE APPRECIATION WEEK

NALA celebrated our 2nd annual Member Service Representative (MSR) Appreciation Week from 4/3-4/7. Our MSRs work hard every day to make sure members and non-members alike receive unparalled service. Whether they are talking on the phone or responding to an email, they do their very best to answer questions and resolve issues. NALA wouldn't be where we are today without them. To show our appreciation, we kicked off the week with balloons, confetti, and donuts! On Tuesday, April 4th, we headed out of the office to celebrate with axe throwing and tacos. While MSR Appreciation Week only comes around once a year, we are always celebrating our MSRs here at NALA and are constantly grateful for everything they do to make NALA a wonderful organization.