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January DEI - Addressing Linguistic Bias and Ageism in AI

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Dana Fischel, ACP, CAS, a member of NALA's DEI Committee, explores AI's treatment of older users and those who do not speak Standard American English.

"Like it or not, ChatGPT is here to stay. But could technology that helps us search, summarize, and research faster harbor unintentional biases?"

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