AC Speaker Spotlight: Gary Sheely 

Breakout Session: Tactical Confrontation for a Safer Workplace 
Managers, supervisors, foremen and crew leaders — anyone responsible for getting the work done safely — engage in confrontational situations every day as part of their work. These situations don’t have to be tense or awkward. This presentation explores the reasons why conversations that should be no big deal escalate into time-wasting conflicts and how to avoid them.

About Gary:
For more than 30 years, Gary’s unique role in people’s lives has placed him in the middle of hundreds of conflicts and confrontations. His experiences, education and expertise truly make him a “Tactical Confrontation Specialist.” He has been teaching confrontation and de-escalation skills to clients for 20 years. He works with organizations that want to create a culture where their people feel safe having constructive confrontation and de-escalating angry people. In addition to his Tactical Confrontation Seminar, Gary has published several books, including "Safe At Work: How Smart Supervisors Reduce the Risk of Workplace Violence," and dozens of articles on communication, workplace improvement, and self-development.